Pullman Miami Airport

The reservation was missing when we showed up. Took quite a while to get it sorted.

Was great to have a room to use while waiting for a later evening flight. Check in was simple and straightforward. The hotel was a bit dated and could have been cleaner but it was fine for a room and a shower for the day.

2nd stay here this year. Day room & pool use while waiting for a late flight, after a cruise. Great property. Starbucks should post opening hours, as it closed quite early. Staff great, pool great, rooms great. And complimentary airport shuttle staff amazing too. Worth the extra money. Thank you.

Poor in every way from check-in staff, bar staff and room. The hotel had a power cut when we arrived, was taken up to a room which wasn’t finished being cleaned, weren’t given a room key. The room was old, musty and in need of a total refurb, dirty torn carpets and a dirty bathroom. Ordered lunch at the pool bar and the service from the barman was rude, abrupt and unprofessional. The only positive point was the shuttle service & driver. Not worth the money considering we were charged $151 for the privilege!!!

While the hotel itself was fine I was not pleased with the accessibility of the shuttle service to the airport. There was only one shuttle running on a busy travel day. This was my purpose of choosing this hotel due to close proximity to the airport & shuttle service. After waiting over 40 minutes I called a Lyft to get to the airport timely. This defeated one purpose of the use of the hotel. There were two other vans on site and one pulled up I thought to get another load of people. The driver stated there was another one coming and after waiting we needed to get to the airport. Very disappointed with this aspect of the service. I cannot say that I would be tempted to stay again due to this inconvenience. Had not planned to spend extra "surge" Lyft price to get to the airport.

The hotel was shabby round the edges. Very tired room that had evidently had a splash of paint. Positioned right next to a number of (busy) conference rooms. There was an unsavoury odour and I was glad I wasn’t sleeping there. The pool was fine, BUT there were barely any loungers or seats. We eventually managed to grab a very dilapidated clam style lounger. It was a wreck but better than nothing. The pool was unheated and too cold to swim. It also needed a clean. WE DID manage to use their airport shuttle, and the driver was lovely. It was fine for a day stay BUT I would not sleep there. A lot of money for a few hours. Also, it was evident that people were storing luggage and then just hanging round the pool. If I were a different sort of person I could have done the same and not paid $160 for the privilege of dumping bags is a shoddy room.

I've used this hotel on a number of occasions as handy for the airport but I have to say it's becoming very dated and worn. A couple of the seats at the pool were exceptionally dirty and not fit for purpose.

Really good hotel. Nice food, although pricey. Comfortable room and loved the pool. Good shuttle to the airport. Would stay here again.

The room was not ready for 1.5 hours after the stated check-in time. This is frustrating when the reason you purchased a day room was to avoid waiting around with your bags. Many people were waiting for a day room and were very upset none were ready because “they were sold out last night”. The rooms are a bit old and dingy. Airport shuttle was convenient.

Beds were not very good and rooms are outdated. Staff were helpful and very responsive. Nice lobby bar area and food was good. Gated hotel area with nice views outside .

We needed somewhere to stay before a late flight out of Miami. The room was clean and the AC worked well. It was near a maintenance elevator, so it could be noisy at times. We had lunch from the bar menu, and Carlo (bartender/waiter) was so friendly and great. The food was good. I had called ahead to confirm our reservation and asked if the pool was heated, and was told yes. However, during our stay, the pool was ice cold. It was a bummer not being able to use it as expected. The front desk staff were very kind. We also used the airport shuttle, which had a lot of people on it, but they were able to accommodate everyone by using a second shuttle.

I was dreading my stay as I’d spent a night there 2 weeks previously in a bed with an un ironed cover and with a lumpy pillow, however my day room was much better and was adequate for my needs. I did think it was expensive though.

Very easy to get to, room was clean, service was great. Our cruise arrived early and we had a much later flight so having a room was perfect. Free shuttle to the airport was a nice perk.

The staff were friendly. The room was clean. The pool was nice. The pizza at the bar was really good. The airport shuttle was also a plus. I would use this hotel day service again.

Clean and comfortable room, great express lunch, beautiful pool area and free airport shuttle. We would definitely stay at the Pullman again!

Nice, clean hotel. Had lunch in the restaurant and it was very good. Pool was relaxing and very clean. Staff in all departments was very friendly and accommodating. They also offer a shuttle to the airport every 30 minutes.

We arrived an hour early from a cruise and had to wait until 10 AM to gain access to our room. Left our phone number to receive a call when ready but by 10:15 had not heard from them so we went to check-in and received our key card. Food and beverage was slightly overpriced. Otherwise the hotel met our needs. Shuttle to airport was a great feature.

The hotel was great as we left our cruise and had a late flight. We had planned to swim relax sort cases before our flight but there was heavy rain so didn't swim! The hotel is dated but functional we had lovely lunch at the bar albeit the staff were not friendly...The room was clean and had toiletries the shuttle to the airport was efficient and free. For the price it served the purpose.