What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
November 2026
Muy cerca del aeropuerto con el transporte incluido, hay un restaurante a la carta muy conveniente, nos dieron la habitación a la hora de llegar, la cama era perfecta, fue de mucha ayuda para pasar la larga escala después pues de muchas horas de vuelo, lo recomiendo.
November 2026
Hotel room was a nice size and very clean. Price was a good value and location was convenient. Despite being the only guest at the desk, check-in seemed to take longer than necessary even though the representative quickly found my reservation.
Response from HotelsByDay
November 6, 2026
Hi Jim, we're glad you enjoyed the clean, spacious room and found the location convenient and the rate to be a good value. We're sorry check-in took longer than expected, especially when there was no one else waiting. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Hyatt staff Amy was wonderful. She treated me like a hotel VIP even though I booked the room for day use. Amy welcomed us with cards for free water and made the check in process a breeze
Response from HotelsByDay
November 6, 2026
Hi Wendy, it's lovely to hear you were made to feel so welcome and treated like a VIP! We're glad check-in was a breeze and you had such a positive experience. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
The room and service were great. Room was very quiet, so I was able to get a few hours sleep.
No issues at all
Response from HotelsByDay
November 6, 2026
Hi Rebecca, we're so glad you enjoyed the room and service, and were able to get some peaceful rest during your stay. It's lovely to hear everything went smoothly. Thanks for choosing HotelsByDay and we hope you had safe travels!
– Michaela @HBD
November 2026
My booking is from 10am - 5pm. But we keep getting calls & knocks on our room door to verify our check out time between 12-3pm.....
Response from HotelsByDay
November 6, 2026
Hi Elaine, we're sorry for the repeated calls and knocks during your stay. We understand how disruptive it must have been to have your rest interrupted when your reservation was already confirmed through 5pm. Our team has been in touch with you regarding this experience. Please accept our sincere apologies for the inconvenience.
– Michaela @HBD
November 2026
They gave me a room on the 6th floor which used by disabled or special needs people, and it was very strange, I used the bathroom then 10 minutes later hotel staff knocked door to check something in bathroom, I said there is nothing and they said you have to open the door to let them in. Eventually they came in and checked and nothing wrong there. I was interrupted for my staff and I was not happy with room.
Response from HotelsByDay
November 6, 2026
Hi Weihua, we're very sorry for the discomfort and interruption you experienced during your day stay. We understand how unsettling it must have been to have staff enter your room after you had already explained that there was no issue. We also regret that the room assignment wasn't to your liking. Our team has been in touch with you regarding your experience. Please accept our sincere apologies for the inconvenience.
– Michaela @HBD
November 2026
Booking was simple and we had the option to pay on site and cancel at any moment. That freed up a lot of our worries. Secondly upon entering the establishment it was absolutely beautiful, the staff was very friendly, and the room was nice. It was nice to find such a good rate for half a day in downtown Chicago.
Response from HotelsByDay
November 6, 2026
Hi Adenrele, we're so glad the booking flexibility gave you peace of mind and that everything from the beautiful surroundings to the friendly staff and comfortable room made for a great day stay. It's lovely to hear you found such a convenient way to enjoy your time in downtown Chicago. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Great service throughout hotel
Response from HotelsByDay
November 6, 2026
Hi Jose, we're so glad you received great service throughout your stay! It's always nice to hear the team made a positive impression. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Room quality low and dated (even after an upgrade to a king suite), leaking AC that drenched my luggage, and poor customer service.
Response from HotelsByDay
November 6, 2026
Hi there, we're very sorry your experience fell short of expectations. The dated room, leaking air conditioning that damaged your luggage, and poor service are certainly not what we want guests to experience. Our team has been in touch with you regarding these concerns. Please accept our sincere apologies for the disappointment and inconvenience.
– Michaela @HBD
November 2026
A few problems nothing deal breaker First rm issued garden level had no privacy curtain so outside people could see right into the room. Had to change room’s
Response from HotelsByDay
November 6, 2026
Hi David, we're sorry the first room didn't provide the privacy you needed. We understand how important it is to feel comfortable in your room from the moment you check in and we are glad the hotel was able to help you. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
No copitent reception
Response from HotelsByDay
November 6, 2026
Hi Iveta, we're so sorry to hear the reception service didn't meet your expectations. A helpful and welcoming check-in experience makes a big difference, and we're sorry this was disappointing. We do appreciate you letting us know and thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
The room and staff were really lovely. But the room wasn’t ready for 9 as requested I had to wait an additional 15 minutes. And you have to pay an additional £10 per car
Response from HotelsByDay
November 6, 2026
Hi Louise, it's great to hear you enjoyed the room and had a lovely experience with the staff. We're sorry the room wasn't ready at your requested time and that the additional fee came as an unwelcome surprise. We understand these details can take away from an otherwise enjoyable stay. Thank you for letting us know and we appreciate you choosing HotelsByDay!
– Michaela @HBD
November 2026
Very nice accommodations and in a great location. Check in was super quick and we were off to enjoy our day. Perfect to drop bags, take a nap, spend day at the beach and shower before our flight home. Will absolutely do it again.
Response from HotelsByDay
November 5, 2026
Hi Mike, we're so glad everything worked out perfectly for your day! It's great to hear check-in was quick and you had time to enjoy the beach, relax and freshen up before your flight. Thanks for choosing HotelsByDay and we hope you had safe travels!
– Michaela @HBD
November 2026
Very nice, close to airport.
Response from HotelsByDay
November 6, 2026
Hi Cristian, we're glad you enjoyed your stay and found the location convenient for the airport. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
No negative things to say.
Response from HotelsByDay
November 5, 2026
Hi Meir, that's always lovely to hear! We're so glad everything went smoothly and you had a great experience. Thanks for choosing HotelsByDay!
– Michaela @HBD