What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Always a great day stay and staff is always helpful and clean room
Booked same day and paid online . I just needed a couple hrs for a shower and refresh before my next flight. When I got there they wanted to charge me again and said it wasn’t paid. I ended up leaving because it was so frustrating. Besides the fact that the place is horrible.
Hi Edward, we're sorry to hear this was your experience. We know you were simply looking for a place to freshen up before your next flight, and it's disappointing that your visit didn't go as expected. Our customer service team has been in touch regarding your stay.We apologize again for the experience.
– Michaela @HBD
Très bel hôtel avec un personnel très attentionné. Très bon petit déjeuner sous forme de buffet. Le checkin et checkout fut rapide et souple. Nous avons pû ainsi nous reposer avant de reprendre notre vol. Merci à toute l'équipe.
Bonjour Karim, merci beaucoup d'avoir partagé votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié l'accueil attentionné de l'équipe, la qualité du petit déjeuner buffet ainsi que la rapidité et la flexibilité du check-in et du check-out. C'est un plaisir de savoir que votre séjour vous a permis de vous reposer confortablement avant votre vol. Avec notre programme de fidélité, vous gagnez des pièces à chaque réservation, échangeables contre des séjours gratuits. Merci d'avoir choisi HotelsByDay, et nous espérons vous accueillir de nouveau très bientôt.
– Michaela @HBD
Very nice hotel and very convenient to return to the airport for our on-going flight. We slept for 5-6 hours, which was perfect for time zone adjustment.
Hi Michael, it’s wonderful to hear the hotel was the perfect place to rest between flights. We’re delighted you were able to get several hours of sleep and adjust to the time zone before continuing your journey, and that the convenient airport location made your onward travel easy. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
This was exactly what we needed to freshen up after a long haul flight and before commencing our road trip. The hotel check in was simple and the room was clean and spacious.
Hi Mike, it’s wonderful to hear your day stay was exactly what you needed after your flight and before setting off on your road trip. We’re delighted that check-in was simple and that you found your room clean and spacious, making it easy to freshen up and recharge. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
Hotel is a little older building with few maintenance issues with room AC and elevators. Hotel front desk was kind to let me switch the room as 1st one had AC not cooling beyond 82 degrees. 2nd room was more spacious with a king bed and a desk and a working AC. Just the bath tub had markings and need some attention. Elevators were out of order in the afternoon.
Hi Sami, thank you for taking the time to share your feedback. We’re sorry to hear you encountered a few maintenance issues during your stay, particularly with the air conditioning in your original room and the elevators. We’re glad the front desk team was able to move you to a more comfortable room with a working A/C, and we appreciate their efforts to assist you during your stay. Thanks again for sharing your experience with us.
– Michaela @HBD
The staff member who checked us in was terrific - courteous, personable, and very helpful with the questions we had. Hotel room was very clean. Overall, a terrific first experience with Hotels By Day and look forward to utilizing the service more. Thank you!
Room was beautiful, very clean. Check-in process was easy and our room was ready when we arrived. We got off a cruise in the morning and our flight was not until 9pm, so the day use option was perfect. We were able to take a nap, shower, and go out to eat before our flight, and our luggage was safe in our room. Highly recommend if you have a late flight after a cruise!
Hi Casey, it’s wonderful to hear your day stay was the perfect solution between your cruise and evening flight. We’re delighted that your room was clean and ready upon arrival, making it easy to relax, freshen up, and enjoy your day before heading to the airport. It’s especially great to hear you’d recommend this option to others with a late flight after a cruise. Thanks for choosing HotelsByDay, and we hope you had safe travels.
– Michaela @HBD
Bad check-in experience. Desk clerk couldn't find our reservation after 10 minutes of looking. 2nd person, who was chatting on the phone the whole time, finally said he received a phone call the day before, and found our booking. If he weren't there we may not have got a room.
Hi Denis, we're sorry to hear your stay got off to such a frustrating start. We understand how concerning it must have been when your reservation couldn't be located, especially when it seemed there was uncertainty about whether a room would be available. A smooth check-in is an important part of the experience, and we're sorry this wasn't the case for you. We will reach out to the hotel and we sincerely apologize that your arrival fell short of expectations.
– Michaela @HBD
The AC was not working properly. At first, it did not mattered but as the day got hoter, it was not effective. The therostat is one of the old manual type. Horrible experience.
Hi Paul, we're so sorry to hear the air conditioning wasn't working properly during your stay. We understand how disappointing it must have been for the room to become increasingly uncomfortable as the day went on. We sincerely apologize that your experience fell short of what you expected.
– Michaela @HBD
Very nice service. Wedding day for the wedding party.
Hi Pat, it’s wonderful to hear the hotel was able to be part of such a special occasion. We’re delighted that you received great service and hope the day helped make the wedding celebrations even more memorable. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Very efficient, courteous, friendly staff. Great breakfast. Quiet day room allowed some catch-up shuteye. Thank you.
Hi Tom, it’s wonderful to hear you had such an enjoyable stay. We’re delighted that the friendly staff, a quiet room, and a great breakfast helped you relax and catch up on some much-needed rest. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Room was clean front desk staff friendly Was what I was looking for for a short time
Hi Bill, it’s wonderful to hear the hotel was exactly what you were looking for. We’re delighted that you enjoyed a clean room and friendly service from the front desk, making your short stay a comfortable one. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD