What our Guests Say

Here's a snippet of what guests say about
booking day passes on HotelsByDay.com

4.4/5
Out of thousands of reviews
Tina,  using Day use room  @Regency Miami Airport By Sonesta 
March 2026
We checked in around 10am from our cruise and before a night flight, check in was easy and staff polite and helpful, room clean and spacious, hotel a little dated
March 2026
Our reservation was from 10-6. We had to wait 45 minutes for our room! I told him I had a medical need he said he did not care. Our room was not a priority. Don’t book unless you don’t care if it won’t be ready. Also lots of cursing over the loud speaker with children present.
February 2026
Convenient and comfortable hotel.
Marc Ratcliffe,  using Day use room  @Embassy Suites By Hilton LAX Airport North 
February 2026
The check in was easy. The room was clean and comfortable, and the hotel staff were great.
Bryan,  using Day use room  @Royal Sonesta San Juan 
February 2026
930am check in was slow moving, but the room worked well for luggage storage and pool time for 2, but the key card didn't work upon re-entry. Upsetting. Waiting in line at front desk for new keys ate into our day maybe 20-30 minutes of up and down... leaving us panicked for our 5pm flight... but would do this again.
Roger,  using Day use room  @Sonesta Miami Airport 
February 2026
Nicely refurbished hotel. Front desk clerk was not very friendly. BUT…..our big complaint is regarding the restaurant which according to your website, was supposed to be open, but was closed for lunch. Heard the guests complaining about it. Only option for lunch was the overpriced snack bar. We had a turkey club but it was dry because it came without condiments. We stayed here last month and we could order takeout from the restaurant but no sit down service. Fix the restaurant and we’ll be back.
February 2026
The room looked nice but needed minor touchups. After exiting the room once, the keycard wouldn't open the room door again. The front desk issued me new keycards, and those did not work. After spending an hour going back and forth two more times, I had to be let in with a set of physical keys. At this point, I had very little time left in the room and had to scarf down my already cold food.
Diana,  using Day use room  @Pullman Miami Airport 
February 2026

I was dreading my stay as I’d spent a night there 2 weeks previously in a bed with an un ironed cover and with a lumpy pillow, however my day room was much better and was adequate for my needs. I did think it was expensive though.

Response from HotelsByDay February 26, 2026

Hi Diana. Thank you for taking the time to review your day stay!  While we are happy to hear that you had a better room assigned to you for your day stay than your night stay, we regret to hear that the rate was high. Keep in mind that the whole world is in Miami during this time (or at least, that's how it feels) and that of course hotels are doing what they can to keep demand in check with the limited supply. 
Thank you for your kind patronage. 
-- James @HotelsByDay.

February 2026

Staff couldn't be nicer. Comped our breakfast, even, making this an even better deal.

Response from HotelsByDay February 23, 2026

Wow!  Amazing experience! We are so happy Brian to read that you had a wonderful day use stay in Houston and wish you many more happy ones in 2026 and beyond!  Thanks again for booking with HotelsByDay!
-- James @HotelsByDay.

Lisa,  using Day use room  @Regency Miami Airport By Sonesta 
February 2026

The hotel was perfect for our needs between a Cruise and a late flight. Very friendly helpful reception staff. The bar menu was good and the food was excellent. I recommend the Caesar Salad with chicken. My husband had Pizza, equally good. The location was ideal because we could go out for a walk. Although we didn't use it, the pool area was nice. The room was quiet and comfortable. The free airport shuttle was very convenient.

Response from HotelsByDay February 26, 2026

hi Lisa!  What an excellent (and yummy! :) feedback. Thank you so much for taking the time to let us know how your day use stay went!  We wish you many more happy day stays in 2026 and beyond!  
Thank you for your most appreciated patronage Lisa and safe travels!
--- James @HotelsByDay

February 2026

Everything was seamless, airport van transfers, check-in, super clean nice suite room. Perfect.

Response from HotelsByDay February 23, 2026

hi Susan. Great news!  Thank you for taking the time to review your successful day stay. Wishing you many more happy stays in 2026 and beyond!
Thanks again for booking with HotelsByDay. 
-- James @HBD

Daniel,  using Day use room  @Hilton Garden Inn IAH Houston 
February 2026

The experience was flawless and met every expectation. We had 8 hours to kill post-cruise and spending it in the privacy of our own room, rather than in airport chairs, was an absolute luxury. But the cost, for this luxury was surprisingly affordable.

Response from HotelsByDay February 23, 2026

hi Daniel. What a wonderful feedback!  Thank you so much for taking the time to let us know how well your day stay went in Houston! We wish you many more happy day use stays in 2026 and beyond!  
Thanks again for booking with HotelsByDay. 
-- James @HBD

February 2026

The hotel charged me for the room a second time, although I already paid through this site. I could not get them on the phone to discuss. The man at check in was not at the desk, seemed irritated that I called for him, and was rude when I asked if I could process my check-in 30 minutes early. I only want the paperwork complete so that I could leave for food and then go to my room when my check in time started. Also, the lobby was a nightmare due to renovations.

Response from HotelsByDay February 26, 2026

Hi Anthony. Thank you for reaching out. We are aware that you are currently communicating with our front desk staff to solve this matter. We were promised by the hotel that the person in charge of this charging error will be back from vacation tomorrow, to which we will send yet another reminder to them to solve this matter ASAP.  Thank you for your most kind and appreciated patience Anthony!
-- James @HotelsByDay

February 2026

Easy to communicate with the hotel who picked us up at the hotel and checked us in with ease. Great room, use of gym and breakfast. Shuttle service doesn't start until 3pm so that might be a challenge for some folks. Recommend day use here.

Response from HotelsByDay February 23, 2026

hi Michelle. Thank you so much for your wonderful review. We are so pleased to read you had a great day stay and wish you many more happy ones in 2026 and beyond!  -- thanks again for booking with HotelsByDay.
-- James @HotelsByDay

February 2026

Hotel facilities fantastic. Ray the GM is such a nice guy and cant do enough for the guest.would recomend this hotel to anyone.free airport and cruise terminal shuttles..

Response from HotelsByDay February 16, 2026

hi Stevie. Thank you so much for taking the time to leave this wonderful review of our partner hotel Best Western BWI airport in Baltimore. We trust you had a safe trip back home and wish you many more happy day stays in 2026 and beyond! 
Be well.
-- James @HotelsByDay

Have your say!