What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
August 2026
First place wasn't prepared, we paid 95$ for only 4 hours while it meant to be 6hours cause the room wasn't ready by the time we arrived
August 2026
Excellent service Sophia
August 2026
We went back to Dublin from Belfast in the morning, and our flight back home wasn't until late that night. In circumstances like these, it's great to have a place to rest and freshen up at some point during the day. The staff were very friendly and helpful, check-in was quick, and the price was as agreed. Good experience!
August 2026
Booked a hotel at Margaritaville in New York and it was very enjoyable. The check-in process was easy and everyone was super polite. The room was great and I had a wonderful day at the pool. The pool attendance were exceptionally attentive, and the food at the bar and drinks were reasonably priced.
August 2026
Clean, quiet, very comfortable. Will absolutely stay again
August 2026
I booked an executive room, but when I reached there they gave me a regular room because no more executive room available. They thought that I would not understand what the staff was saying because I was foreigner but I could understand some words. So when I needed to make the payment I wanted to check if the staff will update my booking price. The staff was not fair and correct, because the staff did not change the price and I did the payment for my regular room with the price of an executive one... I will not recommand this hotel and this staff, they are dishonest.
Response from hotel
August 18, 2026
Dear Valued Guest,
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration caused by the room assignment and payment concern.
We understand that you booked an Executive Room but were provided with a Regular Room due to the unavailability of the room type you reserved. We also understand your concern and i will look into it what happened We recognize how disappointing this would be, and we are especially sorry that the situation made you feel that you were treated unfairly because you are a foreign guest.
This is certainly not the experience we want any guest to have. Our management will review the booking, room assignment, and payment transaction to determine what happened and ensure that the appropriate action is taken. We will also reinforce with our team the importance of clearly communicating room availability and ensuring that charges accurately correspond to the room provided.
We sincerely apologize for the experience and appreciate you bringing this serious concern to our attention. We hope to have the opportunity to address the matter properly and restore your confidence in Hotel Sogo Dau.
Sincerely,
AHGarachico
Hotel Manager
August 2026
Excellent service and quality rooms.
Response from HotelsByDay
August 19, 2026
Hi Wanda, we're so glad to hear you had such a great day stay. It's wonderful to know you enjoyed the service and quality of the room. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
August 2026
Great and friendly staff, quick check in. Room clean and quiet
August 2026
Great and friendly staff, quick check in. Room clean and quiet
Response from HotelsByDay
August 19, 2026
Hi Terry, we're so glad everything went smoothly during your day stay. It's great to hear the staff were friendly, check-in was quick, and you had a clean, quiet room. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
August 2026
The room was beautiful and a great location. Absolutely no complaints about the property itself or the staff's friendlieness. However, the room was not ready until almost noon and then three different times, the keys made by the front desk agent did not work for either the elevator, the room, or both.
Response from HotelsByDay
August 19, 2026
Hi CC, we're really sorry about the trouble you had during your stay. We're glad to hear you liked the room, location, and the friendly staff, but having to wait so long for the room to be ready and then having the keys fail three times must have been a real headache. Our customer service team has been in touch, and we’re sorry this made your day stay more difficult than it should have been.
– Michaela @HBD
August 2026
The water pressure in the bathroom needs to be fixed. Overall relaxing experience.
Response from HotelsByDay
August 19, 2026
Hi David, we're glad to hear you had such a relaxing day stay. We appreciate you mentioning the water pressure as well, and we're happy to hear you enjoyed your time overall. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
August 2026
The floors were sticky and it made the whole room feel gross. The bathroom seemed clean but there were a lot of areas that had very poor craftsmanship which resulted in dirt, debris and mold accumulating in those crack, crevices, and gaps in the craftsman ship.
Response from HotelsByDay
August 19, 2026
Hi Kyle, we're truly sorry about the experience you had during your day stay. The sticky floors and the dirt, debris, and mold you encountered in the bathroom areas are certainly concerns, and we appreciate you bringing them to our attention. We'll make the hotel aware of the issues you've raised so they can look into them. We sincerely apologize for the condition you encountered during your stay.
– Michaela @HBD
August 2026
would also like to point out that I booked a room at Hilton Garden Inn Bucharest Airport (Otopeni), and according to the information clearly stated in my reservation, the room was supposed to be available to me from 9:00 AM until 6:00 PM. However, upon arrival at the reception, I was informed that this information was incorrect and that the room would only be available until 5:00 PM. This discrepancy caused us considerable inconvenience, as we had planned our schedule based on the confirmed reservation details and were therefore forced to leave the hotel earlier than originally planned. I find it disappointing that the information provided in the reservation was not honored by the hotel, particularly since the stated hours were an important factor in making this booking
Response from HotelsByDay
August 19, 2026
Hi Sarit, we're truly sorry that the hotel did not honor the 9:00 AM to 6:00 PM time confirmed on your reservation. We understand you planned your schedule around those hours, and having to leave an hour earlier than booked understandably caused a great deal of inconvenience. We are reaching out to the hotel regarding this discrepancy and the handling of your reservation. Thank you for bringing this to our attention and we are once again truly sorry.
– Michaela @HBD
August 2026
The hotel was in walking distance to our terminal and we were able to shower and relax before our late night flight. Check-in at the hotel was easy using our confirmation email from hotels by day :)
Response from HotelsByDay
August 19, 2026
Hi Alison, we're so glad the day stay gave you a comfortable place to shower and relax before your late-night flight. Being within walking distance of your terminal sounds like it made things even easier, and we're happy the check-in process was smooth. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
August 2026
Easy booking, check in to hotel was great and even extended my stay a little
Response from HotelsByDay
August 19, 2026
Hi Jason, we're so glad everything went smoothly from booking through check-in. It’s great to hear the hotel was able to accommodate your extended stay as well and give you a little extra time. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD