What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Friendly and helpful staff. Good value for day stay. One of the few that offers 10am through 8pm. Good location location and facilities
hi Stuart, and yay! so happy to read that you had a wonderful day use stay at one of our partner property in Miami. We strive to offer you the best there is and we're delighted to read all worked out during your daycation in Miami! -- Be well friend and thank you again for booking with HotelsByDay.com as well as taking the time to review your day stay.
-- James @HBD
The hotel was nice and they had a good pool area. Unfortunately there were no loungers around the pool which made sunbathing impossible. The few loungers that were there were broken, which made it look unsightly.
hi Richard. Thank you for taking the time to review your day use stay. We are so sorry to read that the pool lounge chairs have ruined what would have been an otherwise perfect daycation! We have passed your message to the hotel with the intent that they take the matter seriously and make this easy fix in order to earn one extra star in reaching a satisfactory experience. Thank you again for booking with HotelsByDay.com
--- James @HBD
We checked in around 10am from our cruise and before a night flight, check in was easy and staff polite and helpful, room clean and spacious, hotel a little dated
Hi Tina. Great to hear all went well and it's good to know that the property you booked in was a bit outdated. We made a note of it. Thanks for taking the time to review your stay and for booking with HotelsByDay.com
-- James @HBD
Our reservation was from 10-6. We had to wait 45 minutes for our room! I told him I had a medical need he said he did not care. Our room was not a priority. Don’t book unless you don’t care if it won’t be ready. Also lots of cursing over the loud speaker with children present.
Hi Nancy. What a terrible experience! We are so sorry that you faced so many frustration during your day use stay. We have passed your message to the hotel team and hope for better service next time. Thank you again for taking the time to review your stay.
Wish that the medical emergency has been solved and that all are OK now.
Be well.
-- James @HotelsByDay.com
Convenient and comfortable hotel.
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Hi Lindsey. Thank you for taking the time to review your day use stay. Great to hear all went well! If you had in mind to book another day stay in the future, please keep in mind that HotelsByDay has a loyalty program that lets you accumulate coins at every booking redeemable for free stays. Thanks again!-- James @HotelsByDay.com |
The check in was easy. The room was clean and comfortable, and the hotel staff were great.
Hi Marc. Great to hear all went well! If you had in mind to book another day stay in the future, please keep in mind that HotelsByDay has a loyalty program that lets you accumulate coins at every booking redeemable for free stays. Thanks for taking the time to review your stay and for booking with HotelsByDay.com
-- James @HBD
930am check in was slow moving, but the room worked well for luggage storage and pool time for 2, but the key card didn't work upon re-entry. Upsetting. Waiting in line at front desk for new keys ate into our day maybe 20-30 minutes of up and down... leaving us panicked for our 5pm flight... but would do this again.
Hi Brian. Thank you for taking the time to review your day use stay. Mercury must have been in retrograde this past week as you're the second guest that left us a review that week, at different hotels, about key cards that did not work as intended (or at least not on its first try). Strange phenomenon... At least our site worked out for you to book your day use stay. Maybe because our logo are 2 old fashion keys, and not keycards?! :)
Thanks again for booking with HotelsByDay.com
-- James @HBD
Nicely refurbished hotel. Front desk clerk was not very friendly. BUT…..our big complaint is regarding the restaurant which according to your website, was supposed to be open, but was closed for lunch. Heard the guests complaining about it. Only option for lunch was the overpriced snack bar. We had a turkey club but it was dry because it came without condiments. We stayed here last month and we could order takeout from the restaurant but no sit down service. Fix the restaurant and we’ll be back.
Hi Roger. Thank you for taking the time to review your stay. We regret to hear that a closed restaurant during your day use stay has ruined an otherwise perfectly set-up day stay. We hope for better luck next time and thank you so much for booking with HotelsByDay!
-- James @HBD
The room looked nice but needed minor touchups. After exiting the room once, the keycard wouldn't open the room door again. The front desk issued me new keycards, and those did not work. After spending an hour going back and forth two more times, I had to be let in with a set of physical keys. At this point, I had very little time left in the room and had to scarf down my already cold food.
hi Carlos. We're so sorry to read that the key card did not work multiple times! What a shame that this technicality ruined your day stay... We hope for better luck next time and thank you so much for taking the time to review your day use stay.
-- James @HBD
I was dreading my stay as I’d spent a night there 2 weeks previously in a bed with an un ironed cover and with a lumpy pillow, however my day room was much better and was adequate for my needs. I did think it was expensive though.
Hi Diana. Thank you for taking the time to review your day stay! While we are happy to hear that you had a better room assigned to you for your day stay than your night stay, we regret to hear that the rate was high. Keep in mind that the whole world is in Miami during this time (or at least, that's how it feels) and that of course hotels are doing what they can to keep demand in check with the limited supply.
Thank you for your kind patronage.
-- James @HotelsByDay.
Staff couldn't be nicer. Comped our breakfast, even, making this an even better deal.
Wow! Amazing experience! We are so happy Brian to read that you had a wonderful day use stay in Houston and wish you many more happy ones in 2026 and beyond! Thanks again for booking with HotelsByDay!
-- James @HotelsByDay.
The hotel was perfect for our needs between a Cruise and a late flight. Very friendly helpful reception staff. The bar menu was good and the food was excellent. I recommend the Caesar Salad with chicken. My husband had Pizza, equally good. The location was ideal because we could go out for a walk. Although we didn't use it, the pool area was nice. The room was quiet and comfortable. The free airport shuttle was very convenient.
hi Lisa! What an excellent (and yummy! :) feedback. Thank you so much for taking the time to let us know how your day use stay went! We wish you many more happy day stays in 2026 and beyond!
Thank you for your most appreciated patronage Lisa and safe travels!
--- James @HotelsByDay
Everything was seamless, airport van transfers, check-in, super clean nice suite room. Perfect.
hi Susan. Great news! Thank you for taking the time to review your successful day stay. Wishing you many more happy stays in 2026 and beyond!
Thanks again for booking with HotelsByDay.
-- James @HBD
The experience was flawless and met every expectation. We had 8 hours to kill post-cruise and spending it in the privacy of our own room, rather than in airport chairs, was an absolute luxury. But the cost, for this luxury was surprisingly affordable.
hi Daniel. What a wonderful feedback! Thank you so much for taking the time to let us know how well your day stay went in Houston! We wish you many more happy day use stays in 2026 and beyond!
Thanks again for booking with HotelsByDay.
-- James @HBD
The hotel charged me for the room a second time, although I already paid through this site. I could not get them on the phone to discuss. The man at check in was not at the desk, seemed irritated that I called for him, and was rude when I asked if I could process my check-in 30 minutes early. I only want the paperwork complete so that I could leave for food and then go to my room when my check in time started. Also, the lobby was a nightmare due to renovations.
Hi Anthony. Thank you for reaching out. We are aware that you are currently communicating with our front desk staff to solve this matter. We were promised by the hotel that the person in charge of this charging error will be back from vacation tomorrow, to which we will send yet another reminder to them to solve this matter ASAP. Thank you for your most kind and appreciated patience Anthony!
-- James @HotelsByDay
