What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
November 2025
Had to ask the two housekeepers in a room next to mine to stop talking loudly, laughing and moving several times the bed with a loud noise while leaving the door open. This being said, my room was very clean, hence the two stars.
November 2025
I am a travel agent, and I have always wanted to see the Nautilus hotel. On November 24th, I disembarked from a cruise at 8 AM and had to wait until 8:45 PM for my flight, so it would be an excellent opportunity to visit the hotel and enjoy its facilities on a perfect beach day.
My surprise was that upon arrival, the entire pool area was under renovation or maintenance, and I had no opportunity to enjoy anything since the beach is not to my liking. I hope that in future occasions, there can be a warning that the hotel is undergoing maintenance to avoid unpleasant surprises that ruin your day.
November 2025
Great boutique hotel right in the smack city center of CDMX. Perfect spot and perfect hotel. Will book again.
November 2025
We stayed there because of its proximity to the airport. Although the hotel is very basic, the rooms were clean, and I recommend it for the shuttle service; it's very convenient when your flight leaves early, so you don't miss it.
November 2025
The staff was very friendly, all the facilities were clean, and the massage was very relaxing. We were very happy and will definitely return.
A very pleasant experience.
November 2025
The hotel was very nice and the room was clean.
November 2025
I booked for a room with 2 Queen beds but when I reached hotel they only had a single queen bed. Although the room was great, I was expecting a 2 Queen bed room since we had 2 Adults + 1 child.
November 2025
Exactly what was needed for a long layover in Miami international.
November 2025
Very clean quiet and very spacious room with plenty of facilities.
Staff helpful . Shuttle service was excellent. We enjoyed the pool facilities.
Would definitely recommend and will use again.
November 2025
Inconveniente en el baño, la ducha solo salia agua caliente la llave o mezclador no servia
November 2025
Clean, comfortable rooms, close to the airport
November 2025
The site was very easy to use. Check in was a breeze.
November 2025
30 min late room available
November 2025
Front desk lady was rude, Upon arrival instead of greeting she rudely ask are you here for delivery? What are you delivering?
I told her that I have a booking here what is included in the stay? She said just the room while on the booking website listed many few amenities. She checked in and gave me the key but didn’t show me the directions which way to go nothing and surprisingly she was front desk manager. I have been to many different marriot hotels around the world but by far this is the worst. Not returning here or probably anyother marriot hotel.
Then room was too noisy.
Response from hotel
November 25, 2025
Dear Sir,
Thank you for taking the time to let us know about your experience while staying with us. Your experience of us not being friendly or flexible is below our standard. Unfortunately the day your booking was we had a sold out hotel with sports teams, we try to control the noise levels as best as possible but are not always successful with that many guests in the hotel.
As we are a limited service property we do not have the same amenities as a full service property, we do have all the amenities per Marriott standards. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
November 2025
It was easy to check in. The room was clean with all amenities needed for our stay. The shower was nice & hot with good water pressure.
