What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
November 2026
This is a great way to get away for a few.
November 2026
Easy check in. Room was clean and comfortable, no disturbed anytime. Nice environment and convincingly entry, private circumstances.
November 2026
Excelente!! Nos encantó el hotel. Perfecto para 12 horas en Los Angeles. La comida es deliciosa!!! Volvería sin duda.
November 2026
the entire booking process was convenient. the hotel staff was welcoming and friendly. i will definitely book thru HBD again.
Response from HotelsByDay
November 12, 2026
Hi Melanie, we're so glad the booking process was convenient and that you were greeted by such welcoming, friendly staff. It's amazing to hear you'll be choosing HotelsByDay again. We can't wait!
– Michaela @HBD
November 2026
The reservation was simple. It was last minute, yet the hotel had my reservation and provided excellent customer service.
Response from HotelsByDay
November 12, 2026
Hi Keith, we're glad the last-minute reservation process was smooth and that everything was ready for you when you arrived. It's wonderful to hear you received excellent service during your visit. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Great experience! convenient booking, reasonable price, free shuttle service, a spacious & quiet room for shower & sleep.
Response from HotelsByDay
November 12, 2026
Hi Zhao, we're so glad you had a great experience! It's lovely to hear the convenient booking, airport shuttle and spacious, quiet room made your time between travels so comfortable. Thanks for choosing HotelsByDay, and safe travels!
– Michaela @HBD
November 2026
VERY FRIENDLY staff
Accommodating Shuttle was perfect
Response from HotelsByDay
November 12, 2026
Hi Mary Anne, it's lovely to hear the staff were so friendly and the shuttle service worked perfectly for you. We're glad everything made your visit that much easier. Thanks for choosing HotelsByDay, and safe travels!
– Michaela @HBD
November 2026
Room was adequate but there was a slight odor in the room
Response from HotelsByDay
November 12, 2026
Hi Richard, we're glad the room met your needs, but we're sorry about the unpleasant odor. We understand that even a slight smell can affect your comfort during a stay. We have informed the hotel. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Pude hacer el check in una hora antes, el desayuno súper rico, una buena ducha y a dormir mientras esperaba las 12 horas de mi próximo vuelo, además cuentan con transporte al aeropuerto incluido en el servicio. Simplemente genial
Response from HotelsByDay
November 12, 2026
Hola Nathaly, nos alegra mucho saber que pudiste hacer el check-in temprano, disfrutar de un delicioso desayuno y descansar como te merecías durante tu larga escala. Qué bueno que la ducha y el transporte al aeropuerto incluido hicieron que tu tiempo entre vuelos fuera aún mejor. ¡Gracias por elegir HotelsByDay y buen viaje!
– Michaela @HBD
November 2026
You charged me for two times accommodation and I stayed for less than 5 hours! What went wrong?
First 128,98 and then 122,87 after !!
Response from HotelsByDay
November 12, 2026
Hi Alex, we're so sorry for the confusion and frustration caused by the duplicate charges. We understand how upsetting it must have been to see two accommodation charges for a stay of less than five hours. Our team has been in touch with you regarding this issue. Please accept our sincere apologies for the inconvenience.
– Michaela @HBD
November 2026
Because, it was such a treat to stay for a short time. Everything was perfect.
Response from HotelsByDay
November 12, 2026
Hi Marion, we're so glad your short stay felt like such a treat and that everything was perfect! Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
Easy check in, lovely room, and the restaurant / bar upstaires is very nice.
Friendly people.
The only thing that was missing was a blanket for the couch.
Response from HotelsByDay
November 10, 2026
Hi Katerina, we're so glad you enjoyed the easy check-in, lovely room and friendly service. The restaurant and bar sound like a great bonus, too! We're sorry a blanket for the couch was missing, but glad you had an otherwise lovely stay. Thanks for choosing HotelsByDay!
– Michaela @HBD
November 2026
They were very friendly and professional. Would book again!!!!
Response from HotelsByDay
November 11, 2026
Hi Maureen, we're so glad you had such a positive experience with the friendly and professional staff. Thanks for choosing HotelsByDay and we can't wait to have you back.
– Michaela @HBD
November 2026
We loved our stay here! Easy to access via the airport shuttle, and the room was very comfy and spacious, even with our four bulky suitcases. Roomy bathroom, with a shower you're not bumping into the walls of every time you move. It's a bit dated, and some of the lobby etc is a little beat up, but none of this mattered in our stay anyways, waiting out a 14 hour layover. The price was great for what we got, and I would absolutely stay here again in similar circumstances.
Response from HotelsByDay
November 11, 2026
Hi Sabire, we're so glad you found a comfortable place to relax during your long layover. It's lovely to hear the spacious room, roomy bathroom and convenient airport shuttle made your stay easier, especially with all your luggage. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
November 2026
The room was very adequate for our needs, clean and fully supplied with towels, water, coffee and tea making facilities. We were able to check in early but had to pay an additional fee for that which we chose to do.
Response from HotelsByDay
November 11, 2026
Hi Jaye, we're glad the room had everything you needed and that you were able to get settled in early. It's lovely to hear you found it clean, comfortable and well equipped. Thanks for choosing HotelsByDay!
– Michaela @HBD