What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
October 2026
The woman at the front desk when I checked in at noon, October 5, was incredibly warm and helpful. I really appreciate her thoughtfulness, it set my day in nyc off to a great start and made me feel like I definitely want to come back.
October 2026
Room was ready on time and the facilities were very good
October 2026
Room was immediately available upon arrival. Beds were comfortable. Staff was very friendly.
October 2026
Attending to guest with respect and clean rooms
Response from HotelsByDay
October 5, 2026
Hi Louis, we're so glad to hear you enjoyed the respectful service and found the room clean! Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
October 2026
Very good for me is ok # 10
Response from HotelsByDay
October 5, 2026
Hi Mario, we're so glad to hear the stay was a 10 out of 10 for you! Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
October 2026
The two ladies at the countef were amazing....very professional and helpful
Response from HotelsByDay
October 5, 2026
Hi there, we're so glad to hear you received such wonderful service at the front desk! It's great to know they were so professional and helpful. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
October 2026
No me gustó que la wiffi no pudiera utilizarlo ni instalarlo
Response from HotelsByDay
October 5, 2026
Hola Alvaro, lamentamos sinceramente las dificultades que tuviste con el Wi-Fi durante tu estancia. Esperamos que el resto de tu estancia haya transcurrido sin problemas y hemos compartido tus comentarios con el hotel. Nuevamente, lamentamos los inconvenientes con el Wi-Fi.
– Michaela @HBD
October 2026
Room was not ready even when I arrived on time and was kept on waiting for more than 20 minutes
Response from HotelsByDay
October 5, 2026
Hi Anshul, we're really sorry your room wasn't ready when you arrived for your reservation and that you had to wait more than 20 minutes to check in. We understand how frustrating that must have been, especially when you arrived on time. We're sorry for the poor start to your day stay and the inconvenience this caused.
– Michaela @HBD
October 2026
Conveniently located and a pretty short shuttle ride from JFK. The staff is friendly. The room was clean and comfortable, and most importantly the air conditioner actually kept us at the temperature it was set at (nice and cool), where other hotels keep it warmer.
Response from HotelsByDay
October 5, 2026
Hi Steve, we're so glad to hear you enjoyed the convenient location, friendly staff, and clean, comfortable room! It's great to know the air conditioning kept the room nice and cool, especially after traveling. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
October 2026
It was the best hotel I have ever stayed at in Jakarta. The room was clean, and the staff were attentive.
Response from HotelsByDay
October 5, 2026
Hi Mayumi, we’re so glad to hear the hotel was such a great choice for your time in Jakarta! It’s wonderful to know you enjoyed the clean room and attentive staff. We hope to see you on HotelsByDay again for your next daycation!
Michaela @HBD
October 2026
It’s nearly to my home
Response from HotelsByDay
October 3, 2026
Hi Haji, we're glad to hear the hotel’s location worked well for you and was conveniently close to home! Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
October 2026
The service was fine, but I was disappointed that there were no smoking rooms available. As a smoker, this made my stay less comfortable.
Response from HotelsByDay
October 3, 2026
Hi Taher Ahneyk, we're glad to hear the service was fine, though we're sorry the lack of a smoking room made your stay less comfortable. Our customer service team has been in touch with you about your experience.
– Michaela @HBD
October 2026
Was charged 91 from hotel by days but at the hotel its sled it was only 75 and had issues with the pay before. Had to check in an hour late because the digital card was never sent to the hotel.
Response from HotelsByDay
October 3, 2026
Hi Alexis, we're really sorry about the payment and check-in issues you experienced. We understand how frustrating it must have been to wait an additional hour to check in. Our customer service team has been in touch with you, and we’d also like to clarify that the payment details were sent to the hotel three hours before your scheduled check-in time. We’re not sure why the hotel indicated otherwise, as we always send the information ahead of time and will be following up with them. Once again, we are sorry about the delay.
– Michaela @HBD
October 2026
I was a bit suspicious of the reservation because the hotel didn’t respond to my calls and emails, but luckily I gave it a chance and everything worked out perfectly!
They let us in even earlier than we expected.
This day-use room was a great help for us because of the huge gap between the flight arrival and the check-in to our main accommodation.
Response from HotelsByDay
October 3, 2026
Hi Lela, we're so glad everything worked out perfectly and that the hotel was able to welcome you even earlier than expected! It's great to hear the room made the long gap between your flight and main accommodation much easier. Thanks for giving HotelsByDay a chance, and we hope you had safe travels!
– Michaela @HBD
October 2026
Customer service was great. Especially the manager.
Response from HotelsByDay
October 3, 2026
Hi Maurice, we're so glad to hear you received such great customer service, especially from the manager! Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD