What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Had me switch over to 3 different rooms. First room I had to call in 3 times for 1 hour someone to check on my room cause the air-conditioning is faulty. Switched me over to another room but minutes later I was advised that I shouldn't be in that room because it's for a highter paid amount, then switched me over to a room that I finally had my peace on. Overall terrible service for a first time customer.
Hi Angelo, we’re are so terribly sorry to hear about the multiple room changes and the issues you experienced with the air conditioning and initial assignment during your stay. This is definitely not the experience we want for our guests, especially on a first visit. Our team has been in touch regarding your concerns, and we appreciate you bringing this to our attention. Again, we are truly sorry that this was the experience you had.
- Michaela @HBD
Great room, wonderful shower and an overall great experience!
Hi Jen, it’s great to hear you enjoyed the room, the wonderful shower, and had such an overall great experience during your stay. A reminder that with our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Had an amazing and smooth experience
Hi Aman, it’s great to hear you had such an amazing and smooth experience during your stay. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Clean and comfortable. Walking distance to restaurants! Very quiet and great hot water shower!
Hi David, it’s great to hear you found the room clean and comfortable and enjoyed the quiet stay along with the strong hot water shower. We’re also glad the location worked well for easy access to nearby restaurants. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
We were very happy with the room and professional staff . the hotel is perfect for Layover
Hi Neville, it’s great to hear you were very happy with the room and that the staff made a professional impression during your stay. We’re glad the hotel worked perfectly for your layover. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon, and safe travels.
- Michaela @HBD
We needed a clean, comfortable room in an area with convenient eating/leisure options. Our room was quiet, roomy and comfortable - got the required nap in - and was handy to a selection of great eateries. Staff were friendly and efficient. Only negative was the price - bit high for the day room offering but otherwise met all our needs.
Hi Dean, it’s great to hear the room was quiet, spacious, and comfortable and that the location worked well for both rest and nearby dining options during your stay. We’re also glad the staff made a positive impression. We appreciate your feedback regarding pricing. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Hotel was clean and comfortable. Got off a river cruise in the morning and the long onward flight was at 8pm. Was able to relax for the day. Suited us fine.
The price was right for this hotel right near the Capitol in DC. I arrived very early and my main room at another hotel wasn't ready for 8 hours. I needed a clean room for a nap and shower. The staff was super professional and the room was clean and quiet. Would stay again. It's 10am-3pm at this location.
Hi Gary, it’s great to hear the hotel worked so well for your early arrival and that you were able to get a clean, quiet room for a nap and shower before continuing your travels. We’re also glad the staff made a positive impression and that you’d consider staying again in the future. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Good servise specially at reception desk
Hi Jose, we love hearing that the service during your stay was good especially from the reception team. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Love the temperature of the pool. It's perfect for swimming and reminds me of Caribbean waters. The jacuzzi is not too hot, which is always nice. Always plenty of towels. The staff at the front desk are always nice. We love walking a short black to the fish restaurant right off the Redondo Beach Pier. We go to the Sonesta fairly often because we live nearby. Great drinks from the restaurant across from the check-in desk. Perfect staycation.
Hi Cathy, it’s wonderful to hear you enjoyed your staycation and that the pool temperature, jacuzzi, and overall amenities made your visits so enjoyable. We’re also glad the front desk team and nearby dining options continue to make each stay a great experience for you. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
- Michaela @HBD