What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
October 2026
Location had great customer service!
October 2026
Stay was nice and the staff friendly.
October 2026
The hotel lobby and carpets throughout need a deep clean. As I entered I began sneezing.
October 2026
Lovely clean hotel and very near to. the airport would recommend it
October 2026
Spacious, nice comfortable queen beds, super close to the airport. Free shuttle
October 2026
Brilliant hotel good location for the airport
October 2026
Ample free parking Easy check in and check out First class room And a great price
Response from HotelsByDay
October 30, 2026
Hi John, it's great to hear you enjoyed the room, easy check-in and check-out, and convenient parking. We're delighted everything came together for a great day stay. Thanks for choosing HotelsByDay!
– Michaela @HBD
October 2026
Desk clerk was very nice and knowledge when answering my questions. Pool is small but was raining so didn't use it They did have umbrellas up over some lounge chairs so was able to sit outside still.
Response from HotelsByDay
October 30, 2026
Hi Janet, it's lovely to hear the front desk team was so helpful with your questions and that the covered lounge chairs gave you a chance to enjoy some time outdoors despite the rain. Thanks for choosing HotelsByDay!
– Michaela @HBD
October 2026
Desk clerk was very nice and knowledge
Response from HotelsByDay
October 30, 2026
Hi Janet, it's lovely to hear the front desk team made such a positive impression with their friendly and knowledgeable service. Thanks for choosing HotelsByDay!
– Michaela @HBD
October 2026
Quiet boutique style hotel with nice pool and beach. Complimentary luggage storage. Food and drinks available poolside. Lounge chairs with umbrellas. Friendly helpful staff.
Short trip to airport.
Response from HotelsByDay
October 29, 2026
Hi Valerie, it sounds like you found a lovely spot to unwind, from the pool and beach to the friendly service and convenient airport access. Thanks for choosing HotelsByDay, and safe travels!
– Michaela @HBD
October 2026
Room and Hotel location excelente
Response from HotelsByDay
October 29, 2026
Hi Jise, we're happy to hear you enjoyed the room and the excellent location. Thanks for choosing HotelsByDay!
– Michaela @HBD
October 2026
The room had been given away to someone else by the Hilton in Frankfurt Squaire. I then had to wait 30 until they had another room made ready. They admitted that they currently have problems with third-party reservations.
Response from HotelsByDay
October 29, 2026
Hi Matthias, we're very sorry for the frustrating experience you had at check-in and the wait for your room to be ready. We understand how inconvenient this must have been, especially when arriving with a confirmed reservation. Our team has been in touch with both you and the hotel regarding your experience. Please accept our sincere apologies for the inconvenience caused.
– Michaela @HBD
October 2026
First, the female receptionist informed me of a new policy requiring her to take a photo of my ID. While this was happening, another man at the desk was intensely watching the interaction and looking on with her. This lacked any professional boundaries and made me feel highly uncomfortable, pressured, and uneasy during what should have been a standard, secure check-in.
Second, the receptionist assigned me a room on the 6th floor with an accessible/disabled shower layout. When making this booking, I submitted explicit required preferences for a lower floor and a standard, non-disabled room. Your property management system displays these profile notes and special requests clearly on the screen at check-in. Despite this, my requests were completely ignored, and the receptionist failed to mention that my requirements were being overridden when she handed me the key. ABSOLUTELY TERRIBLE-RECEPTIONIST LOOKED MOODY AND SHOULD NOT BE WORKING IN CUSTOMER SERVICE.
Response from HotelsByDay
October 29, 2026
Hi JaffaCaj, we're so sorry to hear that check-in left you feeling uncomfortable and that your room assignment didn't align with your preferences. While hotel policies and room allocations are managed by the property, we understand how important it is to feel comfortable and have your requests considered. We've made the hotel aware of your experience, and we're truly sorry that your stay got off to such a disappointing start.
– Michaela @HBD
October 2026
Clean room, well equipped, everything well maintained, great facilities and polite and friendly staff.
Response from HotelsByDay
October 29, 2026
Hi there, it's lovely to hear you enjoyed the well-maintained room, great facilities, and friendly service. Thanks for choosing HotelsByDay!
– Michaela @HBD