What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay
December 2024
The front desk was very nice and ease of checking in. The room was nice and clean. It took awhile to get warm but it was fine. Would use it again.
December 2024
Curtains cannot cover the window and it’s pretty bright. Hard to sleep
December 2024
Great location close to the airport with a free shuttle which was a nice surprise. Hotel staff was very friendly and accommodating. Room was nice and beds were comfortable. Great place to stay for a long layover.
December 2024
Excellent hotel. Free parking. Close to both big malls and metro rail station. Friendly and professional staff! High room standards.
December 2024
I’m assuming they have rooms for day use only and separate rooms for overnight stays. Room did not look like the picture and was not the type of room to hang out in or rest in. Small, old, dark, on the dirtier side. But was ok to keep our luggage in, while we walked the boardwalk/beach. Location was great, less than a block to beach. Hotel staff was friendly/helpful.
December 2024
Great experience! Smooth process, great location, and overall experience.
December 2024
Excellent room, smooth check in and check out and nice welcome package in room.
December 2024
Quick check in, clean room, no issues
December 2024
Easy checkin. Comfortable room.
Nice pool and surrounds
December 2024
Hotel doesn't allow day use guests to store luggage. The rooms are antiquated and poorly designed. Amenity fee is outrageous for what you get. Avoid
December 2024
The staff was friendly and very helpful. We had two day rooms and they changed the reservation around to make sure we were both on the same floor. The room was stylish and extremely clean. Highly recommend.
December 2024
The staff was excellent. They were very helpful. Highly recommended.
December 2024
Clean room, friendly staff
December 2024
Nice rooms, great service at front desk
December 2024
The Front Desk attendants were very warm and welcoming. They were able to find my reservation quickly. The room was clean, comfortable, and made it easy for us to relax between flights. The front desk even texted us after being in the room for an hour or so to see if we needed anything. If traveling through Orlando, would highly recommend!
December 2024
There was construction in the room next door, it was going the entire time, it only stopped during the lunch hour. Could hear endless drilling, the walls are a bit paper thin. You could hear other guests’ conversations very clearly. The room and amenities was nice but if you’re trying to escape and have a peaceful day to rest these were quite a distraction.
December 2024
Have been here a couple times and it’s a great spot. Nice people, easy check-in, very clean. Only negatives is their rooms are a little small and don’t have a desk (be aware if you’re planning to use there for work/meetings) but the lounge area downstairs has lots of tables to use and wifi.
December 2024
Room was very good, but hotel had work going on around main entrance, so everyone had to use side entrance and drag their luggage along because nobody had thought to put a luggage trolley at the side door - they were still by the main entrance and therefore totally useless. I pointed this out to the reception desk, but it was still the same when we left four hours later.
December 2024
Generally the room was great and suited my needs as a place to recover between flights. The only issue was the key stopped access at 4pm when the booking was for 9pm. I would stay here again.
December 2024
Great customer service! Very clean. Quiet.
December 2024
They had some issues with the system and I had to wait almost an hour for my room. When I requested to extend the check out time, they said they couldn't. We lost one hour waiting for them. The room was ok.
December 2024
From the beginning reservation not updated I had to wait for 30 minutes. Second case Rooms are in good condition but no Basement parking available. And There is no Tissues in bed room. We brought the tissues from washroom and used after food.
December 2024
Lovely new room, very clean, friendly staff and free shuttle to airport
December 2024
Easy booking for 9am to 3pm and excellent in every way. Room was large, modern and very clean. Breakfast was great.
December 2024
Booking was okay, went decent. Shower had no hot water however
December 2024
No issues at all. Booked the hotel 11am - 10pm and all was as expected, reservation confirmed, room ready and all in order. I stashed my luggage and went sightseeing for the day, resting and refreshing back at the hotel beige my late night flight. Would use again.
December 2024
Newly renovated hotel, friendly front desk service, large room. huge TV and large bathroom. Quiet, clean and very comfortable king bed. Would have given a 5 star but the pool was closed for renovations.
December 2024
I am a full time caregiver and I occasionally get a break. My stay was close to perfect. Clean, comfortable and quiet, Having a day use option was what I needed. This will be my go to for the rare occasions I get a break
November 2024
Amazing staff, clean quiet no complaints
November 2024
Front desk service excellent ( and beautiful) great service over all
November 2024
I was pleasantly surprised to find a kitchenette in the room, though the room was somewhat dated. Overall, our stay was wonderful for a quick romantic day trip!
November 2024
disappointed - the hotel is very old and had an odour. Check in was good, and check-out was easy. The pool area was nice, however there are no FREE beach chairs on the beach. $40 for 2 chairs and another $20 for umbrella is excessive. Biggest problem was the $20 "resort fee" that we were NOT told about at time of booking. Will not use this service again.
November 2024
The day room I was given had a terrible smell of mold. It was obvious they had used other chemicals to try and mask the smell, which actually made it worse. I believe it was coming through the AC vent, so I turned off the AC and opened a window, but it didn't help at all. I didn't bother asking to change rooms since I was only there for the day, but there is no way I would have slept there due to my allergies. As a result, I just used the room as storage space and spent the day sitting by the pool. I could have just purchased a Day Pass for a lot less money had I known the state of the room. The pool was also dirty and uninviting and there were no options onsite to get lunch. I ordered DoorDash.
November 2024
Great app connecting to good hotels. I use it all the time.
JS,
using Day use room
November 2024
The beds were small , the tv wasn’t connecting to our phones ! The bathroom was okay, need more flavor
November 2024
Ideal for the layover situation that presented itself. Room was clean tidy and had everything we needed
November 2024
I wanted to share some honest feedback regarding our recent stay. There were no issues with check-in, and the staff were professional and efficient, quickly locating our booking through the app. However, I did notice that the suite we stayed in didn’t quite match the picture shown on the app. While the room was spacious and decent, there was a slight unpleasant smell, and the floor felt a bit greasy. The amenities are somewhat limited, offering only a bathtub and a breakfast hall. Additionally, the room lacked proper ventilation, even after adjusting the air conditioning temperature. I also wanted to mention that I’d love to see more family- and kid-friendly hotel options added to your listings in the future. ????
November 2024
Great room, excellent location, wonderful views. Couldn't be happier. Westin did it well!
November 2024
Superb hotel and the room was at a great rate
November 2024
The room was clean. Check in at 10, check out by 5. 3:30 the room service came and asked us to check out. Was not pleased with that.
November 2024
Very good service and the room was very clean and fresh
November 2024
Staff helpful, nice hotel & offered a day pass.
November 2024
good location , and easy to find
November 2024
We really appreciated letting us check in an hour early. The room was comfortable and clean. The complimentary drinks went down a treat with the kids. The only frustrating thing was the key cards kept "expiring" with us going in and out. Would stay again.
November 2024
Check in was super easy, my room was spacious and clean, and the amenities were top notch. I love Plunge!
November 2024
They were confused at the reception and the bar about the cash I could redeem in food and beverages. They asked me in the bar for a printed voucher from reception and the girl in reception went to the bar to clarify. Still in the car they asked me to pay. It seems they are not used to this day pass. You could not order from the pool. They make you go downstairs to order. Food quality average. Pool ver cool and nice views but I would expect something else from a 5 stars hotel
November 2024
Got us out of LAX for several hours; nap, workout, shower before an international red eye. Worth every penny.
November 2024
Clean up-to-date room and friendly staff made check in and check out easy. Plenty of parking
November 2024
Always a smooth checking in and the room is clean with water and refresher ❤️❤️❤️