What our Guests Say

Everything was fine except for the shuttle….very late in the morning. Scott Bourne was excellent

The pool was closed!!!!

Dont trust it and wont use it anymore. This is second time it happened to me that I reserved an hotel and received the confirmation and when I went there they could not find any reservation and it has been denied. I came back looking for another hotel in last minute which is very hard. Dont book with this site. Its not professional at all. Its an scam !

Easy check-in. We used this on an overnight flight to Europe. A great way to get some rest before we checked into our accommodations for the trip.

Porque estuvo muy bien, limpio y todo. Solo que tuvimos un inconveniente de que alguien quiso entrar a la habitación, no toco solo abrió y se nos hizo raro porque estaba cerrado con seguro.

A short walk from JB CIQ and near shopping mall. Overall experience was great, friendly staff at check in. The room was good. We were given a connecting room, sound proofing was a little let off, able to hear some noise coming from next door.

Two people who don’t sleep well on planes flew in to Logan just before 6am and got to the hotel 715. They were welcoming and were able to accommodate an early check in, which made a huge difference in our first day in Boston. Coffee and a hot breakfast available, umbrella rentals, and reasonable walking distance to the things you might want to see. Rooms were spacious for a father-daughter duo to spend time in and nap without feeling like we’re on top of each other. A+ experience!

Ideal transit property - easy to book. Only gripe was the shuttle. Apparently it is a regular service but this is not mentioned; should inform the guest where to connect the shuttle rather than ask the guest to call the hotel. Some do not have international number access when travelling abroad. WhatsApp or Viber would be better.

It was a pretty flawless experience. I checked in and for a minute there was some hesitancy. Clerk seemed perplexed but mgr came over and got me checked in. I waited about 10 minutes so all was good and I got my room within a reasonable time frame of the requested check-in time. I will use the service again

The employee group all are great!! Always clean fresh friendly ready to assist

The hotel itself and the room were nice but I didn't have a good experience, unfortunately. I only had a few hours in New York and had a itinerary for my day. I had to wait at the airport pickup location and call the hotel multiple times before they finally picked me up, with staff citing a shift change as the reason for the delay. To make matters worse, my room was not ready when I arrived. My reservation began at 7:00 AM, but I was not given access to my room until 8:00 AM. This one-hour delay disrupted my plans, so I asked the front desk to extend my checkout time by an hour. They immediately refused and insisted I check out at the standard time. I explained that I had paid for a specific number of hours but was not receiving the full service I paid for. I asked them to either extend the checkout time or adjust the cost accordingly, but they refused both requests.

The reason why i chose this rating is because they served breakfast, the space was clean and the staff was friendly.

The hotel was welcoming and friendly. Booking was ready for us and they made it so easy.

The rm is in need of some upgrading

Excelente servicio, excelente restaurante, excelente atención.