What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Me and photographer came to this hotel to book a room for a photoshoot. Receptionist helped us to book it the same day and got a good room upstairs and our photoshoot went perfect. The shadows and light worked on us. I also find the room perfect for romantic! Thank you!
Hi Karolina, it’s wonderful to hear your day stay was the perfect setting for your photoshoot. We're delighted the reception team was able to assist with your same-day booking and that the room worked so well for your creative vision. It’s great to know the lighting, atmosphere, and room all came together to make the session a success. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
The process for booking was straight-forward, cost to value ratio was high, check-in was easy, and room met all the needs for a long layover before an International flight.
Quick check in friendly staff and clean and quite room
We have used this hotel on a number of occasions and unfortunately this was the worst one. The room had 2 beds, 1 single and 1 small double. Also there was no fridge and no water available, until we ordered room service. Especially on hot days this should have been in the room already. Also we ordered room service and the crispy squid was overdone and not nice at all. Very different to the last time. We was quite disappointed this time around.
Hi Devon, we're so sorry to hear this visit didn't live up to your previous stays. It's disappointing to hear the room setup, amenities, and room service weren't what you've come to expect from this hotel. We sincerely apologize for the disappointment this visit caused.
– Michaela @HBD
Hotel booking was easy, the location was great for what I needed and the room was large, clean and well appointed. Would definitely book a day room or even a night here again.
Hi Derek, it’s wonderful to hear your day stay was such a great fit for your needs. We're delighted the booking process was easy, the location was convenient, and that you enjoyed your spacious, clean, and well-appointed room. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Facility was excellent, and allowed safe, quiet, comfortable respite during several hour wait for a Red-Eye flight.
Excellent room, excellent service and customer care from the reception team. Great shuttle bus service to the airport. Hotel is in a brilliant location for what we needed for our day layover. Thank you!
Bonjour, La journée s’est bien passée. Nous déplorons que le personnel n’est pas été formé à la préparation et à l’accueil des clients en « day pass ». En arrivant, ils ont voulu me confier la chambre à 15h. Finalement on ne l’a eu qu’à 10h45/ 11h au lieu de 10h. Puis vers 14h nous constatons que le minibar est vide or, les boissons soft étaient comprises dans le tarif. Nous avons appelé l’accueil. Ils nous ont confirmé que cela allait être rectifié. Mais à 17h, heure de départ. Toujours rien. En partant nous le signalons. Pas de geste commerciale. « C’est la politique de l’établissement ». Enfin, ils ont voulu nous faire payer une seconde fois un cocktail que nous avions déjà réglé sur le rooftop, avant de se rétracter quand on a insisté sur le bon paiement de la somme. Pour un hôtel 4 étoiles très décevant. Et au vue du prix, c’est une expérience qu’on ne renouvellera pas. Restant disponible, Bonne journée Mme GUEBA
Bonjour Bamina, nous sommes désolés d'apprendre que votre journée a été marquée par plusieurs difficultés, notamment le retard dans la mise à disposition de votre chambre, les problèmes rencontrés avec le minibar ainsi que la confusion concernant la facturation. Notre service client a pris contact avec vous au sujet de votre séjour, et nous vous présentons nos plus sincères excuses pour les désagréments rencontrés. Merci d'avoir pris le temps de partager votre expérience avec nous.
– Michaela @HBD
The room was clean without any unpleasant smells. The check-in and check-out were fast and smooth. There is a pod service connecting the hotel with Terminal 5. It was fast and convenient, but it was rather expensive at 8.7 pounds per trip.
Hi Tan Yan Chin, it’s wonderful to hear you had a smooth day stay. We're delighted you found your room clean and fresh, and that both check-in and check-out were quick and efficient. It's also great to know the pod service made getting to Terminal 5 fast and convenient, even if the fare was higher than expected. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we wish you safe travels!
– Michaela @HBD
While waiting for my son to finish his function at LA Meps, I needed a place to hang out. Booked a room and it was easy. No complications. No overnight stay. Had access to hotel amenities. Will do again and recommend