What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
October 2026
Customer service was great. Especially the manager.
October 2026
Fantastic rainwater shower, comfortable bed.
I had another flight later in the evening and needed somewhere to stay for a few hours
October 2026
Very smooth process. The Sheraton GDG hotel were ready for us on arrival, the room was a high standard, comfortable and extremely quiet. Hotel a great location as its inside the airport.
September 2026
Hot water is not a luxury item. I had hot water at the bathroom sink. However in the shower had no hot water about 2 minutes after soaping up in the shower. Me not happy...me freezing.
September 2026
Hotel undergoing renovations. Elevator not working! Staff were nice to offer to carry my luggage up/down the stairs to my room. Room was clean, bed comfortable, but the furthest away from check-in desk. Plus 3-short stairs midway in hallway to my room.
September 2026
Friendly staff clean and quiet room
September 2026
Wonderful service for a long layover including free shuttle from and to Pearson as well as complementary breakfast. Thank you
September 2026
Clean room, had everything possible you might need to use including a kitchen, sofa and closets. Pool was clean and good size. Of course it's close to airport, so planes are constantly in and out.
September 2026
This is a great hotel and very convenient location in the airport, lots of restaurants right there
Response from hotel
September 30, 2026
Thank you, Cybefo, for the wonderful feedback. We’re delighted you enjoyed our convenient location inside the airport and the variety of restaurants nearby. We truly appreciate you choosing to stay with us and hope to welcome you back again soon.
September 2026
Reasonable price and very nice hotel
September 2026
Because it was at airport and reviews were great. Indeed everything was wonderful and I slept beautifully before my next flight. Service was excellent
Response from HotelsByDay
September 30, 2026
Hi Julia, we're so glad to hear the hotel lived up to the great reviews and gave you such a wonderful place to rest before your next flight! It's great to know you were able to get some sleep and enjoyed the excellent service as well. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
September 2026
Great hotel! Perfect room to wait out a late flight
Response from HotelsByDay
September 30, 2026
Hi Derek, we're so glad the hotel gave you the perfect place to relax while waiting for your late flight! Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
September 2026
Very handy location and well equipped room. A bit of a wait for elevators but generally all as required… suited our needs perfectly as a base following early cruise arrival and late flight departure
Response from HotelsByDay
September 30, 2026
Hi Graeme, we're glad to hear the convenient location and well-equipped room worked so well for you between your cruise arrival and later flight! We appreciate the feedback about the elevator wait as well. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
September 2026
the check in was SO FAST ...props to the hilton
Response from HotelsByDay
September 30, 2026
Hi Stephen, we're so glad to hear check-in was so fast! It's great to know the Hilton team made such a smooth impression. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
September 2026
Muy amable el personal en todo momento, habitación cómoda.
Especiales agradecimientos a una chica Chilena (no recuerdo nombre), quien gentil y honradamente devolvió reloj pulsera olvidado en la habitación por mi nieto.
Tambien a un chico llamado Junior quien me atendio con mucga gentileza y dedicacion.
Sinceras Felicitaciones a estas dos personas y todo el personal.
Response from HotelsByDay
September 30, 2026
Hola Jose, ¡nos alegra mucho saber que encontraste la habitación cómoda y que recibiste un servicio tan amable de todo el equipo! Nos encanta especialmente saber que la chica chilena ayudó a devolver el reloj que olvidó tu nieto, y que Junior te atendió con tanta amabilidad y dedicación. Compartiremos tus felicitaciones con el hotel. ¡Gracias por elegir HotelsByDay!
– Michaela @HBD