What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Staff couldn't be nicer. Comped our breakfast, even, making this an even better deal.
Wow! Amazing experience! We are so happy Brian to read that you had a wonderful day use stay in Houston and wish you many more happy ones in 2026 and beyond! Thanks again for booking with HotelsByDay!
-- James @HotelsByDay.
Everything was seamless, airport van transfers, check-in, super clean nice suite room. Perfect.
hi Susan. Great news! Thank you for taking the time to review your successful day stay. Wishing you many more happy stays in 2026 and beyond!
Thanks again for booking with HotelsByDay.
-- James @HBD
The experience was flawless and met every expectation. We had 8 hours to kill post-cruise and spending it in the privacy of our own room, rather than in airport chairs, was an absolute luxury. But the cost, for this luxury was surprisingly affordable.
hi Daniel. What a wonderful feedback! Thank you so much for taking the time to let us know how well your day stay went in Houston! We wish you many more happy day use stays in 2026 and beyond!
Thanks again for booking with HotelsByDay.
-- James @HBD
Easy to communicate with the hotel who picked us up at the hotel and checked us in with ease. Great room, use of gym and breakfast. Shuttle service doesn't start until 3pm so that might be a challenge for some folks. Recommend day use here.
hi Michelle. Thank you so much for your wonderful review. We are so pleased to read you had a great day stay and wish you many more happy ones in 2026 and beyond! -- thanks again for booking with HotelsByDay.
-- James @HotelsByDay
Hotel facilities fantastic. Ray the GM is such a nice guy and cant do enough for the guest.would recomend this hotel to anyone.free airport and cruise terminal shuttles..
hi Stevie. Thank you so much for taking the time to leave this wonderful review of our partner hotel Best Western BWI airport in Baltimore. We trust you had a safe trip back home and wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay
Excellent spotless room. Staff helpful & friendly. Great bar meal. Exceeded expectations. Free airport shuttle was bonus. Highly recommend.
hi Grace. Thank you so much for taking the time to leave this wonderful review of our partner hotel Sonesta Regency in Miami. We wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay
Great service at front desk. Quiet room to sleep for the day
hi Ken. So happy to read that you had a great stay in one of our properties in Argentina! Buenos Aires is turning out to be a very hot and popular destination for our guests and we are so happy to serve you and all our Buenos Aires friends.
Be well
-- James @HotelsByDay
We needed somewhere to stay before a late flight out of Miami. The room was clean and the AC worked well. It was near a maintenance elevator, so it could be noisy at times. We had lunch from the bar menu, and Carlo (bartender/waiter) was so friendly and great. The food was good. I had called ahead to confirm our reservation and asked if the pool was heated, and was told yes. However, during our stay, the pool was ice cold. It was a bummer not being able to use it as expected. The front desk staff were very kind. We also used the airport shuttle, which had a lot of people on it, but they were able to accommodate everyone by using a second shuttle.
Hi Kendra. Thank you so much for taking time to review our day use services. The Pullman Miami is a very popular hotel amongst our guests and we are so happy to read that you had a good time at the hotel and made friends with the staff. We are sorry to read however that the pool was frozen, probably due to the unusually cold temperatures in Florida last week. We trust the rest of your trip went well and that you're home safe & sound. Thank you again for booking with us Kendra!
Be well.
-- James @HotelsByDay
Wanted to spend the day sitting around watching TV, reading, etc waiting for my 9pm flight. At this hotel, the room was very cold (was told no heat in hotel), TV did not work, no place to sit except bed and desk chair. After inquiry at front desk, a man tried unsuccessfully to get TV to work. Front desk said they would call when they could move us to another room. Never called. On the positive side, the room was clean, the bed was comfortable, I love the soft pillow, the man who came to repair the TV, the maid that I interacted with, and one of the two front desk people were all very nice and helpful. But, even wearing two sweatshirts and a long sleeved knit shirt, the only place I could stay warm enough was under covers in the bed.
hi Shar. Thank you for taking the time to leave us a note. We are so sorry to read that you froze in Miami! --- Weather can trully be so unpredictable sometimes. We have alerted the hotel of the fact that they need to repair their heating system and we trully hope this was a one off. Wishing you much better success in your upcoming day stays for 2026 and beyond!
Be well Shar.
-- James @HotelsByDay
Told weather was bad tried to cancel could not lady at front desk just did not want to be bothered lost our money no refun
hi Stuart. Thank you for your message. On our end we see no cancelation request. Have you contacted our services to get a refund? As we're the agent, we would also be the ones working on your behalf with the hotel to plead your case and get a refund from them. I hope the rest of your trip went well. Thank you Stuart for letting us know.
I believe that I was overcharged. I tried to follow up but nothing happened yet. very disappointed.
hi Lijia. Thank you for taking the time to review your experience. We have contacted the hotel to get them to charge you the proper amount and correct the mistake. Our customer service team is on it and will get in touch with you immediately. Thank you Lijia for booking with HotelsByDay.
-- James @HBD.
