What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
September 2026
Amazing service would definitely repeat
September 2026
Great website and easy to book
September 2026
Fast and efficient service. Front desk found booking and provided room quickly. Thank you!!!
September 2026
The room was not clean, the cups had lipstick marks on them from the previous customer or maybe not properly washed, the couch was stained. and considering the high price one expects the room to be clean.
September 2026
Everything was fine except for the shuttle….very late in the morning. Scott Bourne was excellent
September 2026
Dont trust it and wont use it anymore.
This is second time it happened to me that I reserved an hotel and received the confirmation and when I went there they could not find any reservation and it has been denied.
I came back looking for another hotel in last minute which is very hard.
Dont book with this site. Its not professional at all.
Its an scam !
September 2026
Easy check-in. We used this on an overnight flight to Europe. A great way to get some rest before we checked into our accommodations for the trip.
September 2026
Porque estuvo muy bien, limpio y todo. Solo que tuvimos un inconveniente de que alguien quiso entrar a la habitación, no toco solo abrió y se nos hizo raro porque estaba cerrado con seguro.
September 2026
A short walk from JB CIQ and near shopping mall. Overall experience was great, friendly staff at check in. The room was good.
We were given a connecting room, sound proofing was a little let off, able to hear some noise coming from next door.
Response from HotelsByDay
September 16, 2026
Hi Panda, we're so glad to hear you had a great overall experience and enjoyed the convenient location, friendly check-in, and comfortable room. We appreciate you mentioning the noise from the connecting room as well, and hope your next day stay is even more peaceful. Thanks for choosing HotelsByDay!
– Michaela @HBD
September 2026
Two people who don’t sleep well on planes flew in to Logan just before 6am and got to the hotel 715. They were welcoming and were able to accommodate an early check in, which made a huge difference in our first day in Boston.
Coffee and a hot breakfast available, umbrella rentals, and reasonable walking distance to the things you might want to see. Rooms were spacious for a father-daughter duo to spend time in and nap without feeling like we’re on top of each other. A+ experience!
Response from HotelsByDay
September 16, 2026
Hi Julie, we're so glad the day stay gave you and your daughter a comfortable place to settle in after your early flight! It's wonderful to hear the early check-in made such a difference to your first day, and that you enjoyed the spacious room, breakfast, and convenient location. Thanks for choosing HotelsByDay, and we're so happy you had a wonderful experience!
– Michaela @HBD
September 2026
Ideal transit property - easy to book. Only gripe was the shuttle. Apparently it is a regular service but this is not mentioned; should inform the guest where to connect the shuttle rather than ask the guest to call the hotel. Some do not have international number access when travelling abroad. WhatsApp or Viber would be better.
Response from HotelsByDay
September 16, 2026
Hi there, we're so glad to hear the hotel was an ideal transit stop and that booking was easy. We really appreciate the helpful feedback about the shuttle, especially the suggestion to provide clearer pickup information and an easier way for international guests to get in touch. We'll make the hotel aware of your feedback. Thanks for choosing HotelsByDay, and we hope you had safe travels!
– Michaela @HBD
September 2026
It was a pretty flawless experience. I checked in and for a minute there was some hesitancy. Clerk seemed perplexed but mgr came over and got me checked in. I waited about 10 minutes so all was good and I got my room within a reasonable time frame of the requested check-in time. I will use the service again
Response from HotelsByDay
September 16, 2026
Hi Dominic, we're so glad to hear you had such a smooth experience overall. It's great to know the manager was able to step in and get everything sorted quickly, and that you were able to enjoy your room without any further issues. We're especially happy to hear you'd use HotelsByDay again. Thanks for choosing us!
– Michaela @HBD
September 2026
The employee group all are great!!
Always clean fresh friendly ready to assist
Response from HotelsByDay
September 16, 2026
Hi David, we're so glad to hear the whole team has been so wonderful! It's great to know you've consistently found the hotel clean, fresh, and welcoming, with staff always ready to help. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
September 2026
The hotel itself and the room were nice but I didn't have a good experience, unfortunately. I only had a few hours in New York and had a itinerary for my day. I had to wait at the airport pickup location and call the hotel multiple times before they finally picked me up, with staff citing a shift change as the reason for the delay. To make matters worse, my room was not ready when I arrived. My reservation began at 7:00 AM, but I was not given access to my room until 8:00 AM. This one-hour delay disrupted my plans, so I asked the front desk to extend my checkout time by an hour. They immediately refused and insisted I check out at the standard time. I explained that I had paid for a specific number of hours but was not receiving the full service I paid for. I asked them to either extend the checkout time or adjust the cost accordingly, but they refused both requests.
Response from HotelsByDay
September 16, 2026
Hi Hamid, we're really sorry your day stay didn't go as planned. You only had a few hours in New York, so we can understand how upsetting it must have been to spend time waiting for the airport pickup and then find that your room wasn't ready when your 7:00 AM reservation began. Having your plans disrupted and then being unable to extend the stay after losing that hour must have been especially disappointing. Our customer service team has been in touch with you about your experience, and we're sorry we couldn't make this right for you.
– Michaela @HBD