What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
August 2026
Unfortunately we had to wait for the check-in for 30 minutes and then we got a room which looked very different than the pictures. It was super dirty with a sink which still had fresh tooth paste stains and a super dirty mirror as well. Also there were so many hairs on the ground, which were not mine. Didn‘t really feel good in there and it was not worth the money at all.
August 2026
Hotel is very dated. They put us in rooms all the way in back of resort, extremely far from lobby. The elevator was not working & had to haul luggage to different elevator when leaving. It was a chilly day and the hot tub was taped off, so we couldn’t use it. The one positive comment was the front desk was very friendly.
August 2026
The room was clean, shower hot, and I was able to get work done and take a nap due to the room being quiet. Also the bed was really comfy!
August 2026
The room was deplorable, everything that was advertised was incorrect.. the pool and hot tub were closed... the bed skirts were hanging approximately three feet off the bed.. no tissues, the coffee was like syrup, no restaurant (it was closed also) there was some sort of pipe laying on the outside bench.. there was one other person there and he was calling an uber to leave... biggest waste of money ever.. please remove them from your suggestions...
August 2026
Waited 20+ mins for The elevator, they told me one is working but very slow. Their advice was for me to walk with my 30kg suitcase to the 8th floor. I checked out and was refunded
Response from HotelsByDay
August 5, 2026
Hi Wayne, we're so sorry about the experience you had at the hotel. We completely understand how disappointing it must have been to face such a long wait for the elevator and then be advised to carry a 30kg suitcase up eight floors. Our customer service team has been in touch regarding your experience, and we sincerely apologize for the inconvenience this caused.
– Michaela @HBD
August 2026
Para trabajar dos personas fue incómodo solo había una silla y un solo enchufe eléctrico
August 2026
Good rate and fit my schedule
August 2026
Good rate and fit my schedule
Response from HotelsByDay
August 5, 2026
Hi Kenichi, we're delighted to hear your day stay fit your schedule perfectly and offered great value. Thank you for taking the time to share your feedback. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon!
– Michaela @HBD
August 2026
Easy booking. Easy check in. Nice room. Not sure if price was correct but I wasn’t in the mood to fuss over it
August 2026
J’ai choisi cette note car mon séjour au Pullman Miami Airport a été très agréable. L’hôtel offre un cadre confortable et pratique, notamment grâce à sa proximité avec l’aéroport. La chambre était agréable, le personnel accueillant et les services proposés correspondaient parfaitement à mes attentes pour une escale avant mon vol.
Response from HotelsByDay
August 5, 2026
Bonjour Quentin, nous sommes ravis d'apprendre que vous avez passé un agréable séjour au Pullman Miami Airport. Nous sommes heureux que le confort de votre chambre, l'accueil du personnel et l'emplacement pratique près de l'aéroport aient contribué à rendre votre escale aussi agréable. Avec notre programme de fidélité, vous cumulez des points à chaque réservation, échangeables contre des séjours offerts. Merci d'avoir choisi HotelsByDay, et nous vous souhaitons un excellent voyage !
– Michaela @HBD
August 2026
No access to food when I arrived
Response from HotelsByDay
August 5, 2026
Hi Jay, we're pleased to hear you had an enjoyable day stay overall. We're sorry food wasn't available when you arrived, and we understand how much more convenient it would have been after your journey. We appreciate you sharing your feedback. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
August 2026
I usually book a room in advance, sometimes as early as three days before my check-in date. However, when I arrive on the day of my booking and ask at the front desk, they tell me they can’t find any reservation under my name. It doesn’t seem to show up in their system, even though I booked it several days earlier.
August 2026
I usually book a room in advance, sometimes as early as three days before my check-in date. However, when I arrive on the day of my booking and ask at the front desk, they tell me they can’t find any reservation under my name. It doesn’t seem to show up in their system, even though I booked it several days earlier.
Response from HotelsByDay
August 5, 2026
Hi Arian, we're so sorry to hear about your experience. We understand how frustrating it must have been to arrive and find that your reservation could not be located, despite booking several days in advance. Our customer service team has been in touch regarding your experience, and we sincerely apologize for the frustration and inconvenience this caused.
– Michaela @HBD
August 2026
The room was very clean!
The space was just what I needed for my meeting.
Response from HotelsByDay
August 4, 2026
Hi Brenda, it’s wonderful to hear your day stay was just what you needed. We're delighted you found the room very clean and that it provided the perfect space for your meeting. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
August 2026
Pleasant stay, they allowed us to checkout leave and eat breakfast. There was just some hesitation in allotting us the room initially.
Response from HotelsByDay
August 4, 2026
Hi Madhupriya, we're delighted to hear you had a pleasant day stay overall. It's great to know the team accommodated you with breakfast after checkout, and we appreciate you sharing your feedback about the initial hesitation during check-in. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD