What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
October 2026
Ease of reservation and hotel was expecting me. Room was fantastic.
October 2026
Ease of reservation and hotel was expecting me. Room was fantastic.
October 2026
Utter Disappointment. Hotel by Day should have alerted me that the hotel is under overall construction. From walking into the doors to be met with swamp fans, plastic and hammering. The hotel amenities, the reason I booked this hotel, were unavailable. From the lobby, hallways, pool and outdoor restaurants all closed. They had fans blowing to keep people cool. I cannot believe you all do not alert customers of these changes. Horrid stay and I blame Hotel by Day. I have videos and photos because I will be filing a complaint and requesting a refund.
October 2026
Very good customer services, decent room
Response from HotelsByDay
October 18, 2026
Hi there, we're glad to hear you received such good customer service and found the room comfortable. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
We had the most wonderful experience in the spa - particularly with Rosie and Swan. Definitely not waiting very long to experience the hotel spa services again!
Response from HotelsByDay
October 18, 2026
Hi Zarmina, we're so glad you had such a wonderful spa experience, especially with Rosie and Swan! It's lovely to hear you're already looking forward to your next visit. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
Having a hotel for the 7-hour layover in Boston during the day was very restful The cost was comparable to a high-end lounge, but much more comfortable
Response from HotelsByDay
October 18, 2026
Hi Sajad, we're glad you found the hotel a comfortable, restful option during your seven-hour layover in Boston. It's great to hear you felt it offered a worthwhile alternative to an airport lounge. Thanks for choosing HotelsByDay, and we hope you had safe travels.
– Michaela @HBD
October 2026
Just what I needed. Easy to check in and shower was perfect.
Response from HotelsByDay
October 18, 2026
Hi Thomas, we're glad the room was just what you needed and that check-in was easy and the shower was perfect. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
Layover- great place, space was clean, comfortable, convenient. Perfect choice for a couple of hrs layover!!!
Response from HotelsByDay
October 18, 2026
Hi Marie, we're so glad you found the room clean, comfortable, and convenient during your layover! It's great to hear it was the perfect place to relax for a few hours. Thanks for choosing HotelsByDay, and we hope you had safe travels.
– Michaela @HBD
October 2026
Everything from check-in to leaving was perfect
We we definitely be back
Response from HotelsByDay
October 18, 2026
Hi Eileen, we're so glad everything went perfectly from check-in to check-out. It's wonderful to hear you'll be back, and we look forward to seeing you again soon.
– Michaela @HBD
October 2026
This was perfect for us. We rode the Amtrak into town for the day and had a place to leave clean clothes and toiletries, etc. We spent the day eating our way through the Quarter and then freshened up before the ride home. Very convenient.
Response from HotelsByDay
October 18, 2026
Hi Suzi, we're so glad this worked out perfectly for your day in New Orleans! It sounds like you made the most of your time exploring the Quarter and had a comfortable place to freshen up before heading home. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
My flight was delayed. could not cancel. ended up paying $290 for a shower. They have showers in the airport.
October 2026
The maid walked into the room half way before realizing we were sleeping at about 1PM. Then the front desk knocked on the door telling us we were to be out at 5PM but the contract was 7PM. So between the interruption in my sleep and trying to push me out of the hotel I’d give you a 1 out of 10.
Response from HotelsByDay
October 18, 2026
Hi Christopher, we're really sorry your rest was interrupted by housekeeping entering the room and that you were then told to check out earlier than your booking allowed. We understand how frustrating and upsetting this must have been, especially when you were counting on that time to rest. Our customer service team has been in touch with you about your experience, and we're sorry again for the disappointing stay.
– Michaela @HBD
October 2026
Great service from staff and the cleanliness of the room
Response from HotelsByDay
October 17, 2026
Hi Jason, we're glad to hear you enjoyed the great service from the staff and found your room clean. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
Exceptional hotel very clean friendly helpful staff
Response from HotelsByDay
October 17, 2026
Hi Nikki, we're so glad to hear you had such a wonderful experience, It's great to know you found the hotel exceptionally clean and the staff so friendly and helpful. Thanks for choosing HotelsByDay, and we hope to see you again soon!
– Michaela @HBD
October 2026
Excellent hotel room amenities, staff etc. bit expensive for a few hours
Response from HotelsByDay
October 17, 2026
Hi Murali, we're glad to hear you enjoyed the room amenities and received excellent service from the staff. We appreciate your feedback regarding the cost. Thanks for choosing HotelsByDay!
– Michaela @HBD