Lo que dicen nuestros invitados
He aquí un fragmento de lo que dicen los invitados sobre
reservar pases de un día en HotelsByDay.com
November 2025
The reservation was missing when we showed up. Took quite a while to get it sorted.
October 2025
Room was advertised as a day use stay that I booked as a place to sleep during a 13 hour layover. It was actually a short stay love hotel with room rates by the hour. The shower was dirty and the nozzle leaked profusely. The bed only came with a sheet and the window AC sounded like a jet engine. I had the room reserved for 6am to 4pm. Imagine trying to sleep and getting called at noon to find out if I was done with the room yet. Definitely don’t book this place if you are looking to get any rest.
Respuesta de HotelsByDay
October 19, 2025
Thank you Mike for your note. We are sorry to hear that you had a poor experience at one of our properties. We passed on the message to the hotel executives and will make sure service improves for our day guests. Thank you again for letting us know.
October 2025
THE PICTURE OF THE ROOM AS I BOOKED IT, HAD A JETTED TUB. OUR ROOM DID NOT
Respuesta de HotelsByDay
October 17, 2025
Hi John. Thank you for your note. We are so sorry to read of this let-down. We have immediately taken the picture out of the caroussel as indeed, as per our website notifications: "Precise room assignment at Check-in. Ask Front-Desk for best available"
Sorry again for the confusion. This will not happen again.
Reeshimah,
usando Habitación de uso diurno
@Hampton Inn & Suites Houston-Bush Intercontinental Airport
October 2025
I paid ahead because the site stated that I was guaranteed a room if paid ahead. When I arrived at my check-in time I was told that a room would not be available until 12:30 and there was no guarantee I would have a room. When I asked to speak to a manager, I was magically placed in an available room. This is unacceptable and hotel and Hotels by Day should have the kinks worked out for guests who pay ahead online. Please get this worked out with the hotels that you are showing DAY use availability for. Thanks
October 2025
Room was nice and bed was good size but we were originally given a room that the bed wasn’t made and had trash on it.
October 2025
Shower wasn’t clean, black hairs on floor-this is a big deal for me, sorry. And I was very hungry after travel- just remember -no room service, and it was late for breakfast.
October 2025
The information was contradictory. It was stated that all services were available, but elsewhere in the process, it indicated that the pool was not. A message was sent to the hotel to clarify the situation, but no response was received.
September 2025
Used this hotel during a layover in Boston to store bags and freshen up before heading to the airport. The location in the downtown area was fine and the room itself was a decent size and clean, but the property as a whole is in need of refurbishment.
First impressions weren’t great—the receptionist was very surly and not welcoming at all. On the other hand, the concierge team was excellent: extremely helpful, friendly, and accommodating, which made a big difference.
Huge negative was the shower, with water that was barely warm, which made freshening up very uncomfortable.
Overall, it was adequate for a short day use, but wouldn’t choose it for a longer stay.
September 2025
When we arrived at 9:00, the double room wasn't available. There were only teen rooms, and after some discussion, I waited an hour for a double room.
September 2025
No food access. Breakfast closed at 11, dinner opens at 4. No info available in room for local options. Porter took bags to room, failed to mention my mother had already tipped him when I offered a tip. Called to have bags taken down, no one showed up, no call saying if would be awhile. After 15 min I wrangled 5 suitcases and a wheelchair bound mother to the elevator. A housekeeper assisted me getting everything in.
September 2025
There was no reservation on file and the hotel was fully booked for 3 weeks. I was given a false positive by this site regarding this reservation. This isn’t the first time, it’s the second. I will not be using this site any longer.
September 2025
Hotel shuttle took 50 mins to arrive, despite using the robo call to confirm our arrival which ate into precious sleeping time. We were allocated a room right across from the elevator, which again was not conducive to sleep. Ended up leaving the hotel about an hour earlier than planned to at least relax in the Centurion lounge at the airport prior to our transatlantic flight. Our stay was pretty much a waste of money given the fact that we solely booked our stay in order to sleep after our redeye flight from the west coast and before our flight to Europe.
September 2025
The cleaning staff hadn't yet arrived by the time I was ready to check in. I was forced to wait 50 minutes and was not compensated for their negligence. Asked if the check out time could be extended to satisfy the time wasted waiting for tardy cleaning staff to arrive, but was told they could not do that. Of course they could, they simply chose not to. On the check-in desk there is a sign that boasts "The Hilton Garden Inn Promise" which is their commitment to making every guest's stay "better and brighter," guaranteed. If something isn't right, supposedly a team member will make it right. Well, not in my case. If only a company whose business model is based on hospitality, actually delivered on their advertisement slogans. Extremely disappointed.
September 2025
Overall it was a clean and comfortable hotel. Farther from the airport than I thought. It did not state to call the hotel for shuttle service. I called but was put on hold. The voice loop stated that shuttles will come regularly. That is not the case. You have to call. Waited over one hour before we got picked up. Reception staff were understanding and provided us a complimentary breakfast.
September 2025
We stayed for a few hours, just took a nap, and then moved on. A comfortable space, good location. They only took away a star because they overcharged us for some reason. No parties or crazy things; we left early.
