Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
Very nice service. Wedding day for the wedding party.
Hi Pat, it’s wonderful to hear the hotel was able to be part of such a special occasion. We’re delighted that you received great service and hope the day helped make the wedding celebrations even more memorable. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Very efficient, courteous, friendly staff. Great breakfast. Quiet day room allowed some catch-up shuteye. Thank you.
Hi Tom, it’s wonderful to hear you had such an enjoyable stay. We’re delighted that the friendly staff, a quiet room, and a great breakfast helped you relax and catch up on some much-needed rest. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Room was clean front desk staff friendly Was what I was looking for for a short time
Hi Bill, it’s wonderful to hear the hotel was exactly what you were looking for. We’re delighted that you enjoyed a clean room and friendly service from the front desk, making your short stay a comfortable one. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
The hotel and amenities were useful and the free breakfast was great! The hotel staff at the front desk were kind and very helpful! Great stay and would come back!
Hi Britt, it’s wonderful to hear you had such a great stay. We’re delighted that you found the hotel and its amenities useful and that the front desk team was kind and helpful throughout your visit. It’s especially great to hear you’d choose to stay again. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
– Michaela @HBD
NO FUNCTIONING A/C !!! When checking in the front desk lady stated that there was issues with the room A/C, in all rooms and they're working on it. Well we checked in at 11am and had the room till 7pm. By 1pm still no room cooling so they brought us a fan and we blocked open the door to the hallway as it was cooled by A/C and used the fan to bring in cool air. Didn't help at all so we sat outside for about a 1hr and then decided to just ck out and head back to the airport. Sorry was the only thing said by the front desk when I returned my room key. 🙄🙄👎👎
Hi Richard, we're so sorry your stay turned out this way. We completely understand how frustrating it must have been to spend your day in a room without functioning air conditioning, especially during the summer. It's disappointing that the issue couldn't be resolved during your stay, and we can appreciate why you ultimately decided to head back to the airport early. Thank you for taking the time to share your experience. We will followup with the hotel. We're truly sorry this was your experience.
– Michaela @HBD
Room had access problems as we were locked out in the early afternoon, when check out is at 6 pm. We had to go to the front desk to reactivate cards. The AC unit was not working and temperature went up to 77° in the room when the setting was 64°. It was difficult to enjoy the room.
Hi Jose, we're so sorry to hear your stay didn't go as planned. We can appreciate how frustrating it must have been to be locked out of your room before your scheduled check-out time, especially after having to return to the front desk to reactivate your key cards. We also understand how disappointing it was to have the air conditioning not working properly, making it difficult to comfortably enjoy the room. Thank you for taking the time to share your feedback. We truly appreciate you bringing these concerns to our attention and sincerely apologize again that your experience fell short of expectations.
– Michaela @HBD
Friendly staff.Great place to stay, clean and quiet room
Hi Terry, it’s wonderful to hear you enjoyed your stay. We’re delighted that the friendly staff, clean accommodations, and quiet room helped create such a positive experience. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
1h after i checked in when I was in the swimming pool the receptionist called me asking if I could change to another room for technical issues. Initially they didn’t have my second room ready, after my complain (for a 10-16h reservation it was unacceptable not to have access to a room!) they gave me a second room. The technical issues might be in that second room they gave me since it had a horrible sewage smell. I didn’t complain again, just went back to the swimming pool and enjoyed it and came back to the room for a quick shower and left. The rooftop terrace and swimming pool is beautiful with views to the city. Had a tasty lunch also in the terrace. Overall, seeing the room issues the price is expensive for the service you get. To some extend the rooftop terrace compensates it, but honestly I couldn’t have stayed in that room longer due to the smell.
Hi Josep Maria, we’re sorry to hear that your stay was impacted by multiple room-related issues. We understand how frustrating it must have been to experience a room change shortly after check-in and then encounter an unpleasant odor in the replacement room. It must have been disappointing to spend part of your booking dealing with room-related issues rather than enjoying the amenities and relaxing. That said, we're glad you were still able to enjoy the rooftop terrace, swimming pool, and lunch with its beautiful city views. Our customer service team has reached out regarding your experience, and we truly appreciate you taking the time to share such detailed feedback. We sincerely apologize that the stay fell short of expectations.
– Michaela @HBD
I have stayed here before for long layovers during the day. It is walkable from the airport terminal, has friendly staff for a quick checkin, and then provides a comfortable rest before a long flight.
Everything was exceptionally well and was perfect for my man and I. We needed a place to rest and relax while traveling for work. The amenities and accommodation were great. We will most definitely stay here every time we need it.
Hi Minetra, it’s wonderful to hear that the hotel provided the perfect place for you and your partner to rest and recharge while traveling for work. We’re delighted that you enjoyed the amenities and accommodations and that the experience was such a positive one. It’s especially great to hear you plan to return whenever your travels bring you back. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
– Michaela @HBD
As always it was a wonderful experience, specially no lineup, fast track professional behavior and available on demand.
Good service always specially at the front desk
Hi Jose, it’s wonderful to hear you continue to enjoy great service during your stays. We’re especially delighted that the front desk team consistently helps make your experience a positive one. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
– Michaela @HBD
Room was spotless and ready. Staff on check in and out efficient and pleasant. Nice view. Great experience.
Great spacious room,very comfortable,well sound proofed
Hi Lesya, it’s wonderful to hear you enjoyed your stay. We’re delighted that you found the room spacious, comfortable, and well soundproofed, helping to create a relaxing experience. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD