Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
The hotel was adequate and clean-no frills. This was the first hotel by day booking and check in was slow and frustrating. Hotels by day customer service was helpful and quick, but the person at the getting desk was rude. This hotel requires a $100 deposit.
Hi Molly, we’re sorry to hear your experience began with a frustrating check-in process and that the interaction at the front desk did not leave the best impression. We’re glad our customer service team was able to assist quickly and that you found the hotel clean and adequate for your stay. Thanks for choosing HotelsByDay, and we hope to provide you with a smoother experience next time.
- Michaela @HBD
No connection at intercom, no slippers
Hi Ma Ligaya, we’re sorry to hear there was an issue with the intercom during your stay. We appreciate you taking the time to share your feedback, and we’ll check with the hotel to ensure the issue has been resolved. We sincerely appreciate you choosing HotelsByDay, and we do hope you'll be back soon for a better experience.
- Michaela @HBD
The hotel was nice and they had a good pool area. Unfortunately there were no loungers around the pool which made sunbathing impossible. The few loungers that were there were broken, which made it look unsightly.
hi Richard. Thank you for taking the time to review your day use stay. We are so sorry to read that the pool lounge chairs have ruined what would have been an otherwise perfect daycation! We have passed your message to the hotel with the intent that they take the matter seriously and make this easy fix in order to earn one extra star in reaching a satisfactory experience. Thank you again for booking with HotelsByDay.com
--- James @HBD
Nicely refurbished hotel. Front desk clerk was not very friendly. BUT…..our big complaint is regarding the restaurant which according to your website, was supposed to be open, but was closed for lunch. Heard the guests complaining about it. Only option for lunch was the overpriced snack bar. We had a turkey club but it was dry because it came without condiments. We stayed here last month and we could order takeout from the restaurant but no sit down service. Fix the restaurant and we’ll be back.
Hi Roger. Thank you for taking the time to review your stay. We regret to hear that a closed restaurant during your day use stay has ruined an otherwise perfectly set-up day stay. We hope for better luck next time and thank you so much for booking with HotelsByDay!
-- James @HBD
Expérience mitigée J’ai choisi une chambre avec snack et boissons, deux simples bouteilles d’eau et un kit café je m’attendais à mieux Un check-in très long
Bonjour Theo. Desole' de lire que le check-in a ete' long et que la chambre etait peu equipe'. Nous passerons le message aux executifs de l'hotel et esperons qu'il y mettent les piles aux prochain client pour la journee. Merci quand meme pour avoir pris le temps de nous ecrire et de reserver avec HotelsByDay.
Prenez soins de vous.
-- James @HBD
I've used this hotel on a number of occasions as handy for the airport but I have to say it's becoming very dated and worn. A couple of the seats at the pool were exceptionally dirty and not fit for purpose.
Hi Karen. Thank you for taking the time to review our services. In candor, this is not the first time we hear of the Pullman Miami losing a bit of it's luster in the past few months. We will raise the issue with our partnership team to evaluate if there is something we can (or should) do about it. This hotel is now on our watch list. Thanks again for taking the time to let us know and wishing you many great daycations in 2026 and beyond!
--- James @HotelsByDay
took 20 minutes to get our room once we arrived (they're "system was slow") apparently. The room I wanted was the "suite" like in the picture, but apparently there's a difference between "mini" and "studio" or "deluxe" suite, which was not clear in the reservation. The hotel was essentially empty that day, so it would've been nice to just be moved to the room we had wanted and/or been offered some sort of discount for the delay and miscommunication.
hi Jarrod. Thank you for taking the time to review your day stay at the Seaport Resort and Marina. We will pass on your notes to the property for better servicing our day guests on next bookings. In the meantime we thank you dearly for booking with HotelsByDay and hope to see you on our platform again soon. Thank you and happy 2026!
-- James @HotelsByDay
This time was perfect, next time I would like to enjoy the meal over there
Hi Edvige. Thank you for taking the time to review your stay. We encourage you to log-in as a loyalty guest on your next booking, so that you can accumulate Coins redeemable for free day stays! -- Thank you for booking with HotelsByDay!
--- James @HBD