Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
Location,price, convenience. Staff were fantastic. Would have liked to stay longer.
Hi Laraine, it’s wonderful to hear the location, convenience, and value all worked so well for your stay and that the staff made such a fantastic impression. We only wish you could have stayed longer too! With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Todo estuvo magnífico.
Hola Lilian, nos alegra muchísimo saber que todo estuvo magnífico durante tu estadía. Agradecemos sinceramente tus amables comentarios. Con nuestro programa de fidelidad, ganas monedas en cada reserva que puedes canjear por estadías gratuitas. Gracias por elegir HotelsByDay y esperamos darte la bienvenida nuevamente muy pronto.
- Michaela @HBD
The room was absolutely fantastic. I’m managing a chronic illness so having somewhere I could go and nap was essential. The only reason it isn’t a 5 star rating is because it wasn’t possible to use the bed - this was made very clear in the listing and I knew I was going to be napping on the sofa, so that was fine. But I would have been willing to pay a bit more to have the day room and have use of the bed - possibly an option for Zoku to look into. And if I ever need a space to have meetings in Copenhagen, I know where to go - it’s definitely a space I would use for that.
Hi Chay, it’s wonderful to hear the room provided such a comfortable space for you to rest and recharge during your time in Copenhagen. We also truly appreciate your thoughtful feedback regarding the room setup. It’s great to hear you’d consider returning for meetings in the future as well. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
The room I stayed was so comfortable and clean ! And of course, the staff crew was super nice I totally recommend the place
Hi Monica, it’s wonderful to hear you found the room comfortable and clean and that the staff made such a positive impression during your stay. We truly appreciate the recommendation. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Amazing everything is Great 🫶🏼❤️
Hi there, it’s wonderful to hear you had such an amazing stay and that everything was great from start to finish. We truly appreciate the kind feedback. Kindly note with our loyalty program, you earn coins on every booking that can be redeemed for free stays. We appreciate you choosing HotelsByDay, and we hope to see you soon.
- Michaela @HBD
The room was ready at my desired check in time, it was clean and exactly what I needed. My only complaint is that the toilet ran the whole time and would not flush.
Hi Liz, we’re so glad to hear the room was ready and that it was clean and comfortable for your stay. We’re sorry to hear about the issue with the toilet and appreciate you bringing it to our attention. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD
Had me switch over to 3 different rooms. First room I had to call in 3 times for 1 hour someone to check on my room cause the air-conditioning is faulty. Switched me over to another room but minutes later I was advised that I shouldn't be in that room because it's for a highter paid amount, then switched me over to a room that I finally had my peace on. Overall terrible service for a first time customer.
Hi Angelo, we’re are so terribly sorry to hear about the multiple room changes and the issues you experienced with the air conditioning and initial assignment during your stay. This is definitely not the experience we want for our guests, especially on a first visit. Our team has been in touch regarding your concerns, and we appreciate you bringing this to our attention. Again, we are truly sorry that this was the experience you had.
- Michaela @HBD