Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
We had to check out of our hotel in Playa del Carmen but our flight home out of Cancun was in the evening. It was so nice to go somewhere that we could hang out at and know our luggge was safe with us. We took a nap, swam, ordered room service, showered and got refreshed before a long flight home. It was perfect. I’m so glad there is an option to use a room for a day.
Hi Chelsea,
That’s such a smart way to spend the time before a late flight. Being able to nap, swim, and freshen up before heading to the airport really helps. We’re happy this option worked out so well for you, and we appreciate you booking through HotelsByDay.
Our loyalty program is a nice way to get a bit extra back. You can earn up to 5.5% in Coins on every booking and use them toward future day stays.
- Jenn
Nice room, comfortable beds. Wish it was a little closer as we didn’t realize you have to leave the airport (from Terminal 2) to get there.
Hi Sameh,
Thanks for sharing this. We appreciate you flagging the location detail - that’s helpful context for other travelers. Glad the room and beds were comfortable during your stay.
You can also earn up to 5.5% back in Coins on every booking with our MasterKey program and use them toward future day stays.
Hope we can help again next time.
- Jenn
What a fantastic concept! Hotels by day was easy to use. Embassy suites was the perfect place for us. We got off of a cruise in the morning and had an evening flight, so it gave us somewhere to spend the day. We were able to relax, reorganize our luggage take a nap, and order food. It was the perfect way to end our vacation. We had a spacious room with enough room for five of us to hang out comfortably. I will definitely do this again.
Hi Genesis,
Having a comfortable place to regroup, rest, and hand out before an evening flight makes such a difference. Thanks for sharing this great experience!
You can earn more with our loyalty program, which gives you up to 5.5% back in Coins on every booking to use on future day stays.
Thanks for booking through HotelsByDay. Hope to help again soon.
- Jenn
This was a great place to unwind between our cruise disembarkment and our evening flight home. The property feels upscale but has affordable prices and the room was surprisingly spacious. The beach access is amazing and it includes and on-site restaurant. Highly recommend!
Hi Brittany,
Thanks for sharing your experience. It's such a good way to fill the gap between a cruise and a flight. We're happy it gave you a comfortable place to unwind and enjoy the beach.
Our loyalty program is a nice way to get a bit extra back. You can earn up to 5.5% in Coins on every booking and use them toward future day stays.
Appreciate you booking with HotelsByDay. We look forward to helping with a future booking.
- Jenn
While the hotel itself was fine I was not pleased with the accessibility of the shuttle service to the airport. There was only one shuttle running on a busy travel day. This was my purpose of choosing this hotel due to close proximity to the airport & shuttle service. After waiting over 40 minutes I called a Lyft to get to the airport timely. This defeated one purpose of the use of the hotel. There were two other vans on site and one pulled up I thought to get another load of people. The driver stated there was another one coming and after waiting we needed to get to the airport. Very disappointed with this aspect of the service. I cannot say that I would be tempted to stay again due to this inconvenience. Had not planned to spend extra "surge" Lyft price to get to the airport.
Hi Cathlyn,
Sorry to hear this was frustrating. The hotel handles shuttle operations, and we’ll make sure this feedback is shared so they’re aware of how it impacted your plans that day.
We appreciate you taking the time to let us know and for booking through HotelsByDay.
- Jenn
Perfect option after an international ted eye flight. The staff were extremely accommodating & friendly. They even helped us call a taxi to take us yo our next accommodation at the 3pm checkout. Highly recommend this hotel!
Hi Anne,
That really sounds like a lifesaver after a long flight. Happy to hear the team took such good care of you and helped make the transition to your next stop easy.
You can also earn a bit more with our loyalty program, which gives you up to 5.5% back in Coins on every booking to use on future day stays.
Appreciate you booking with HotelsByDay. Happy to help again anytime.
- Jenn
Easy check in process. Confirmation and everything was sent and confirmed in timely manner. Would use service again.
Hi Jay,
Glad everything came through smoothly and made the whole process easy. Always good to know you'd use it again.
Earn a bit more with our MasterKey loyalty program, which gives you up to 5.5% back in Coins on every booking to use on future day stays.
Thanks for booking through HotelsByDay. We'd be glad to help next time.
- Jenn
The room was clean, staff were friendly. The front desk for check-in would benefit from being faster.
Hi Ariyeh,
We appreciate the note. Glad the room and team made a good impression, and we'll pass along the feedback on check-in speed so it can be reviewed.
You can also earn a bit more with our loyalty program, which gives you up to 5.5% back in Coins on every booking to use on future day stays.
Thanks for choosing HotelsByDay. We look forward to helping with a future booking.
- Jenn
Love this hotel! Had family coming to stay and relax at the hotel until their hosts were off work at 5:00.
Hi Elizabeth,
That's such a great way to use a day stay. Happy it worked out well for your family while they waited.
By the way, our loyalty program is a nice way to get a bit extra back. You can earn up to 5.5% in Coins on every booking and use them toward future day stays.
Thanks for booking through HotelsByDay. Hope to help again soon.
- Jenn
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
Room was clean, and very convenient as we had a late flight out.
Hey Maria,
Thanks for sharing your experience with us, and for choosing to book through HotelsByDay.
You can earn a bit more with our loyalty program, which gives you up to 5.5% back in Coins on every booking to use on future day stays.
- Jenn
