Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
October 2026
THE. WORST. SOGO hotels should NOT be part of your options. This one was DISGUSTING. We walked in and walked out. The room was NOTHING like the pics. It was filthy and creepy (there was a dead bug on the “clean sheet”). And we chose this location because it had the best reviews of the lot in that area. Apparently they are well known for being trash we just didn’t see those reviews til it was too late. We literally chose waiting for 9 hours at the airport over spending another minute in that room. NEVER USE A SOGO HOTEL and now I am QUITE LEARY of Hotels by Day as well. HOW COULD THEY RECOMMEND THIS PLACE???
October 2026
I did a day room stay at the H Hotel at LAX. Check in was easy, the hotel room was nice and clean. I was able to sleep for a few hours and shower before a long international flight. There were no issues with the check in or out. I would definitely reserve a day room again through hotels by day and I will tell my friends and family about it!
Réponse de HotelsByDay
October 22, 2026
Hi Jessica, we're so glad you were able to relax, get some sleep, and freshen up before your long international flight. It's great to hear everything went smoothly from check-in to check-out. Thanks for choosing HotelsByDay, and we love that you'll be spreading the word to friends and family. Safe travels!
– Michaela @HBD
October 2026
The room and accomodation was ok, but I couldn't get shuttle service from the airport to the hotel, even though it was indicated as a provided service by the hotel and I put a note (a request) about that during my reservation.
Réponse de HotelsByDay
October 22, 2026
Hi Yakir, we're sorry the airport shuttle wasn't available as expected, especially after you included a request during your reservation. We understand how frustrating that must have been when arranging your transportation and we will be sure to follow up with the hotel. Thanks for choosing HotelsByDay, and we appreciate you bringing this to our attention.
– Michaela @HBD
October 2026
I love the Draper but I do not like having to write down my telephone number and birthday for the person at reception after having presented my driver's license. The Draper is the only place that does this and it's one person in particular who asks me for it.
Réponse de HotelsByDay
October 22, 2026
Hi Ted, we're glad to hear you enjoy your stays. We understand your concerns about being asked for additional personal information at reception and appreciate you sharing your feedback. Thanks for choosing HotelsByDay and we hope to see you again soon.
– Michaela @HBD
October 2026
....................
Réponse de HotelsByDay
October 22, 2026
Hi Saj, thanks for choosing HotelsByDay. We hope to see you again soon.
– Michaela @HBD
October 2026
rasy check-in and good room
Réponse de HotelsByDay
October 21, 2026
Hi Francesco, we're glad check-in was easy and you enjoyed the room. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
All was OK. there was no problem at all.
Réponse de HotelsByDay
October 21, 2026
Hi Haim, we're glad everything went smoothly and you had a hassle-free stay. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
Worked just as promised, no issues getting access to the room. I liked that a kitchen is included - this gave me more options during the day when I used using this as an office. Good sized desk space.
Réponse de HotelsByDay
October 21, 2026
Hi Michael, we're glad everything went smoothly and the room worked well as a daytime office. Having a kitchen and a good-sized desk certainly makes it easier to stay productive and comfortable throughout the day. Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
What a great idea to have a hotel that you don't need to overpay for a nigh-stay. I am happy to find this place and we enjoyed every moment of that. We will definitely go back there in the future. Booking proces was easy. Location was great and great amenities.
Réponse de HotelsByDay
October 21, 2026
Hi A.H., we're so glad you discovered the convenience of a day stay and enjoyed every moment! It's great to hear the easy booking process, location, and amenities all made for such a positive experience. Thanks for choosing HotelsByDay, and we look forward to having you back.
– Michaela @HBD
October 2026
It was quick, easy, clean.
Réponse de HotelsByDay
October 21, 2026
Hi Kateryna, we're glad everything was quick, easy, and clean! Thanks for choosing HotelsByDay, and we hope to see you again soon.
– Michaela @HBD
October 2026
One of the reasons I gave a 3 was because the air was not cold in this room and I had it on 60 and it just felt like the air was not blowing at all it was hard for me to sleep
Réponse de HotelsByDay
October 21, 2026
Hi Krystal, we're sorry the room wasn't comfortable due to the air conditioning not cooling properly. We understand how difficult it is to rest when the room feels too warm, and we appreciate you bringing this to our attention. We're sorry again for the inconvenience.
– Michaela @HBD
October 2026
First time using this service and it was Great! The space was perfect, clean and we enjoyed being able to reset prior to flight. The pillows 10/10… Food was really good, having the option to go to the pools and have beach access was a win win… recommend totally worth it!
Réponse de HotelsByDay
October 21, 2026
Hi Marie, we're so glad your first experience was such a great one. It's lovely to hear you enjoyed the clean, comfortable space, those 10/10 pillows, and the pool and beach access. We're happy you found the perfect place to recharge before your flight. Thanks for choosing HotelsByDay, and we hope you had safe travels.
– Michaela @HBD
October 2026
The staff was extremely friendly, the room was clean, the pool area was beautiful. They have a complimentary shuttle to the airport and provided a small snack and drink before we left. It is a great service if you have a long layover!
Réponse de HotelsByDay
October 21, 2026
Hi Bri, we're glad you had such a great experience. It's lovely to hear you enjoyed the friendly staff, clean room, and pool area, and that the shuttle and refreshments made your layover even easier. Thanks for choosing HotelsByDay, and we hope you had safe travels.
– Michaela @HBD
October 2026
The bed was clean which is the only positive, along with a working fan. Manager was pleasant enough. Theres your two stars. Draws and tabletops filthy. Bathroom dirty and fly-blown and shower area so grotty i ulcouldnt bring mtself to use it. No way to look door from outside so once you were in you couldnt leave without taking all your stuff. Almost impossible to find as outer sign says Hotel Transit rather than the name i booked it under.
Réponse de HotelsByDay
October 21, 2026
Hi Steve. We're really sorry that the room was in such poor condition, particularly the dirty furniture and bathroom. We understand how frustrating it must have been to struggle to find the hotel and feel unable to leave your belongings behind. Our team has been in touch with you regarding your experience, and we're sorry the room fell so far short of what you expected.
--Michaela @HotelsByDay
October 2026
Great booking service, much lower price than the hotel rate offered and great customer service to confirm the booking with the front desk before check in. Will definitely use again
Réponse de HotelsByDay
October 20, 2026
Hi Andrea, we're so glad the booking process was smooth and that our customer service team helped confirm everything with the front desk before your arrival. It's great to hear you found such good value and plan to use HotelsByDay again. We look forward to having you back.
– Michaela @HBD