What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Hotel booking was easy, the location was great for what I needed and the room was large, clean and well appointed. Would definitely book a day room or even a night here again.
Hi Derek, it’s wonderful to hear your day stay was such a great fit for your needs. We're delighted the booking process was easy, the location was convenient, and that you enjoyed your spacious, clean, and well-appointed room. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Facility was excellent, and allowed safe, quiet, comfortable respite during several hour wait for a Red-Eye flight.
Excellent room, excellent service and customer care from the reception team. Great shuttle bus service to the airport. Hotel is in a brilliant location for what we needed for our day layover. Thank you!
Bonjour, La journée s’est bien passée. Nous déplorons que le personnel n’est pas été formé à la préparation et à l’accueil des clients en « day pass ». En arrivant, ils ont voulu me confier la chambre à 15h. Finalement on ne l’a eu qu’à 10h45/ 11h au lieu de 10h. Puis vers 14h nous constatons que le minibar est vide or, les boissons soft étaient comprises dans le tarif. Nous avons appelé l’accueil. Ils nous ont confirmé que cela allait être rectifié. Mais à 17h, heure de départ. Toujours rien. En partant nous le signalons. Pas de geste commerciale. « C’est la politique de l’établissement ». Enfin, ils ont voulu nous faire payer une seconde fois un cocktail que nous avions déjà réglé sur le rooftop, avant de se rétracter quand on a insisté sur le bon paiement de la somme. Pour un hôtel 4 étoiles très décevant. Et au vue du prix, c’est une expérience qu’on ne renouvellera pas. Restant disponible, Bonne journée Mme GUEBA
Bonjour Bamina, nous sommes désolés d'apprendre que votre journée a été marquée par plusieurs difficultés, notamment le retard dans la mise à disposition de votre chambre, les problèmes rencontrés avec le minibar ainsi que la confusion concernant la facturation. Notre service client a pris contact avec vous au sujet de votre séjour, et nous vous présentons nos plus sincères excuses pour les désagréments rencontrés. Merci d'avoir pris le temps de partager votre expérience avec nous.
– Michaela @HBD
The room was clean without any unpleasant smells. The check-in and check-out were fast and smooth. There is a pod service connecting the hotel with Terminal 5. It was fast and convenient, but it was rather expensive at 8.7 pounds per trip.
Hi Tan Yan Chin, it’s wonderful to hear you had a smooth day stay. We're delighted you found your room clean and fresh, and that both check-in and check-out were quick and efficient. It's also great to know the pod service made getting to Terminal 5 fast and convenient, even if the fare was higher than expected. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we wish you safe travels!
– Michaela @HBD
While waiting for my son to finish his function at LA Meps, I needed a place to hang out. Booked a room and it was easy. No complications. No overnight stay. Had access to hotel amenities. Will do again and recommend
Very welcoming staff and breakfast was great
Hi Souha, it’s wonderful to hear you had such a positive stay. We're delighted the welcoming staff made you feel at home and that you enjoyed the breakfast. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Halls were dirty. No restaurant service for lunch. Noisy room - I heard every airplane’s engine that took off from LAX Bradley!!!
Hi Mercedes, we're so sorry to hear about your experience. We're sorry the condition of the hotel and the lack of lunch service didn't meet your expectations, and we understand the airport noise impacted your stay. We'll be following up with the hotel regarding your feedback, and we sincerely apologize for the frustration this caused.
– Michaela @HBD
We've come three times so far to step out of our daily routines and turn off our cel phones and computers. We catch breakfast as we come in, check-in is friendly and incredibly quick, the rooms are always clean and have a kitchen so we can snack all day long. They even have portable cooktops available to borrow so we made grilled cheese sandwiches while we watched a movie and took a nap away from the daily grind on one of our visits.
Check in was fast with no hiccups. Room was clean and a perfect temperature. Sheets and towels very clean and white. The sum of the parts made for a very enjoyable stay.
Hi Larry, it’s wonderful to hear everything came together for such an enjoyable stay. We're delighted your check-in was quick and seamless, and that you found your room clean, comfortable, and at the perfect temperature. It's also great to know the fresh linens and towels added to your experience. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
The room was perfect and met more than our needs before the late night flight. I was anxious if the room availability will be honored but it was ready right on time on our arrival. Great day stay service!
Hi Bajinder, it’s wonderful to hear your day stay was the perfect fit before your late-night flight. We’re especially pleased your room was ready right on time, giving you peace of mind and a chance to relax before continuing your journey. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we wish you safe travels!
– Michaela @HBD
The room was nice and clean, the front desk staff was friendly, I was able to get in and get a nap in before my AirBnb was ready.
Hi Rae, it’s wonderful to hear your day stay gave you the chance to relax and recharge before your Airbnb was ready. We're delighted you found the room clean and comfortable, and that the friendly front desk team helped make your visit an easy one. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
I was so curious about day use room accommodations. My husband works at a hotel for more than a decade now. Thought we will need one to enjoy our Calgary Stampede and Heritage park visits with a day at the pool after. We barely stayed in our room maybe a less than an hour only of recharge after a 3-hour drive including packing bits of stuff we brought during check-out. Next time , I learned how to take advantage of day pass at a hotel. The room was clean , linen and towel smells fresh and my main reason why I and my family would come back is Chetan, the front desk who gave us access to the pool after booking two rooms and barely used it for the time bands we booked. . We at least got something from our moneys worth. However, it would be great to consider a changing room and a shower room with bare necessities like shampoo , body wash and conditioner to enjoy the nice and well-maintained pool area.
Hi Rhea, thank you for taking the time to share such a thoughtful review. We're delighted you gave a day stay a try and that it worked well for your Calgary Stampede and Heritage Park visit. It's wonderful to hear you found the room clean and comfortable, and that Chetan helped make your visit such a positive experience. We appreciate your thoughtful suggestion about dedicated changing and shower facilities near the pool. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you and your family back again soon.
– Michaela @HBD
Room was nice and clean, Mike at the front desk was super helpful and very accommodating, he’s the reason I’d come back. It was quiet, and I was able to rest, no interruptions or complaints. Thanks