Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
It was a pleasant stay
Hi Mohamed, we’re glad to hear you had a pleasant stay with us. A reminder that with our loyalty program, you collect coins on each booking that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
Loved the room—the whole place felt like a mini vacation for the day. The only downside was the staff on the 32nd floor. No one greeted us, and they didn’t seem very friendly. It felt like we were bothering them, which took away a bit from the overall experience.
Hi Martha, we’re really glad to hear you loved the room and that the hotel felt like a mini vacation for the day. We’re sorry to hear that the experience on the 32nd floor didn’t feel as welcoming as it should have, and we appreciate you flagging that. We truly appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
The hotel is under renovation. I was not affected by noise because I was on a higher floor and back room where nothing could be heard. I had a fully renovated room that was missing a desk chair, hangers and perhaps something else. I understood they are working hard to renovate the rooms and the only thing I needed was the hangers, which were promptly brought to me on request. The lady working the front desk was very nice and so was the gentleman who ran upstairs with the hangers. I have no complaints, I will return. My purpose was accomplished, to be rested for my late flight that night.
The staff was very pleasant. The room was a bit dated & had a weird cooking smell...it had a kitchen area...so someone had been cooking something. Other than that..it was a good stay.
Hello Arlene, thank you for sharing your experience. We’re glad to hear the staff were very pleasant and that you had a good overall stay. We’re sorry the room felt a bit dated and that there was an unwanted cooking smell in the kitchen area during your visit and we will make the hotel aware about the smell. A friendly reminder that with our loyalty program, you collect coins on each booking that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
Thwy were nice as usual but had issues checking in but they were helpful and got me in a room since shiwed paid but they couldnt get it to work in system. But they are nice and friendly and room was great
Hi Carrie, we’re so happy to hear the team was as friendly and helpful as always and that you were able to get settled into a great room in the end. We’re sorry there were some issues during check-in, but it’s good to know the staff worked to resolve it for you. As a friendly reminder, our loyalty program lets you earn coins with every booking to use toward free stays. We really appreciate you continuing to choose HotelsByDay and look forward to welcoming you back again soon.
- Michaela @HBD
The space of the room was excellent and it was very clean. The decor was perfect for the setting. Especially like the lighting. Would definitely come here again
Hi Daimon, we’re really glad to hear you enjoyed your day stay and that the room felt spacious, clean, and well designed for the setting. It’s great to know the lighting and overall decor stood out to you as well. As a reminder, our loyalty program lets guests collect coins on each booking which can be used toward free stays. We really appreciate you taking the time to leave a review and hope you had safe travels.
- Michaela @HBD
Clean comfortable room at excellent value. The combination is really a 5-star experience, but I gave it 4 stars because there are some expectation tradeoffs that naturally come with value.
Staff were helpful and friendly. Unfortunately, their elevators are a small nightmare. This is the second time I have used this hotel & the elevators were a problem 2 months ago. It seems they are under maintenance/renovating, whatever..
Hi A, thank you for taking the time to share your experience. We’re glad the staff were helpful and friendly during your stay, and we appreciate you choosing the New York Hilton Midtown again. We’re sorry the elevators continued to be a challenge and want you to know that we have followed up with the hotel as we completely understand how inconvenient this can be. We really appreciate you sharing your feedback and look forward to welcoming you back for another great day stay. - Michaela @HBD
We checked in around 10am from our cruise and before a night flight, check in was easy and staff polite and helpful, room clean and spacious, hotel a little dated
Hi Tina. Great to hear all went well and it's good to know that the property you booked in was a bit outdated. We made a note of it. Thanks for taking the time to review your stay and for booking with HotelsByDay.com
-- James @HBD