Ce que disent nos clients

Our flight arrived early and we headed to the place we originally booked called The W Phil Hotel to see if we could get an early check in to get ready for a funeral that would occur in 4 hours. We had traveled from across the other side of the country to get here. They said they didn’t have any rooms available and would text us if they did. Unfortunately, we were there waiting in the lobby for 3 hours. After scrambling to find a place just to get ready, we found Hotels by day at Sofitel and was able to book a room with them. It was an easy process and relieved a lot of stress. The front desk and valet were very kind and the rooms were very clean. Although we only needed the room to get ready, we thank Sofitel and their staff for being so accommodating. We would have missed the funeral if it weren’t for their accommodation. Thank you.

Nice spacious clean room. Easy check in and check out. The room had all the accessories I needed at the moment. A nice spot for a refresh.

absolutely gorgeous hotel and the perfect place for us to relax before our flight home

Room was not as pictured, just not as clean and nice. Pretty dingy. Hotel is under construction so no pool is available. Did not get to decide what kind of bed was given, used the room for a photoshoot with my daughter for mother's day.

everything was great

This is a beautiful and super clean hotel in a very convenient location. The only difficulty is that it is often difficult to book a room. Their staff is super friendly and very professional. They will make your stay great! The hotel also improved their parking situation and now it is free and easy to park at the hotel. Try this hotel and you will be very happy!!! 😊

Nice room and nice staff

Very clean and excellent customer service. The hotel is centrally located and the hours to use their amenities is very convenient. I would definitely visit this hotel again.

The room was absolutely immaculate! The staff was super friendly and it was easy to book and met my needs. I only needed a place to sit for a few hours while my apartment was being cleaned so this worked out perfectly!

Clean and comfortable room, great express lunch, beautiful pool area and free airport shuttle. We would definitely stay at the Pullman again!

Like this hotel for day use, rooms are nice and super clean.

The hotel was beautiful with wonderful amenities, however, we booked the hotel because we thought it had said check out was 5pm but when we got there the girl at the desk said it was 4 because the reservation stayed checkout was “before 5pm.” So she called her supervisor and said we could stay until 4:30 at the latest. That was fine. But we started getting multiple phone calls reminding us of the checkout time and making sure we knew to be out on time. We left the hotel and got to the airport and I had missed 2 calls from the hotel making sure we checked out along with an email stating we must check out by 4:30 and we must go down to the front desk to check out. I called immediately and they said no problem but it was pretty disruptive and annoying how often they were calling about checking out. Other than that the stay was great.