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Ce que disent nos clients

Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com

4.4/5
Parmi des milliers d'avis
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Tous Chambre de jour Espace de travail Pass piscine
1 2 3 4 5
Bakshi,  en utilisant Espace de travail  @Astrotel Guadalupe
July 2025
Not for Transiting passengers. This hotel is more to have a time with hookers for couple of hours of the day.
Karina,  en utilisant Pass piscine  @Royal Sonesta San Juan
April 2025
Unfortunately, my experience was extremely disappointing and fell far short of expectations. Throughout my visit, I was repeatedly approached by staff—at least three times-questioning what I was doing there, despite having the correct neon yellow wristband. This made me feel unwelcome and uncomfortable. Additionally, there were no accessible outlets to charge my phone. The few outlets that were available were placed in inconvenient areas, and access was later restricted due to an event. This added unnecessary stress to my visit. The beach chairs were also in poor condition and outdated, many of them torn and in need of replacement. To top it off, I waited over two hours without any service from the beach bartender, which further contributed to a frustrating experience. I hope they take this feedback seriously and work on improving the guest experience moving forward.
Tom,  en utilisant Espace de travail  @The Benjamin Royal Sonesta New York
November 2024

They had no record of reservation and made me wait so long I walked out.

Réponse de HotelsByDay November 11, 2024

hi Seth.  We are awefully sorry to hear of your issue at check-in. The executives of the property were pointly warned of your experience and we activated steps to eliminate future problems at check-in.  Thank you for taking the time to review us. 

Iván,  en utilisant Espace de travail  @Hampton Inn Manhattan - Madison Square Garden
May 2024

When booked the room, my receipt was for $120.00. When I checked out, I found that my card had been charged over $170!!!! This is absolutely outrageous. If you were going to charge me $170, that’s what my receipt should have said!!! NEVER AGAIN!!!!

Réponse de HotelsByDay May 25, 2024

Hi Ivan. Thanks for your review. Please note that the extra $50 is the incidental deposit that gets automatically refunded in 3 business days.  Thank you for booking with HotelsByDay. 

JJ,  en utilisant Pass piscine  @Sonesta Fort Lauderdale Beach
April 2024

For those of you who were attracted by the cheap price(around $42), please be advised this is the price for the pool pass ONLY. It does NOT offer a room for you to stay in the daytime. As a traveler who is not quite familiar with Florida, it is easily to be confused. So if you are looking for a hotel to stay during your daytime while waiting for your cruise line or flight, PLEASE, PLEASE, PLEASE double check with front desk what you are booking for.

Réponse de HotelsByDay April 12, 2024

hi JJ. that's quite a regretable review! all our pool passes are clearly listing the service being provided in the booking flow and in the confirmation service. Would you recommend we do something different in order to differentiate the services?  Thank you JJ.

John Doe,  en utilisant Espace de travail
October 2022

Cozy, but they overcharged for no reason. Disappointed.

Réponse de HotelsByDay October 12, 2022

Hi JD.  It isn't an overcharge.  It's a temporary charge for possible incidentals, which gets refunded into your account within 3 biz. days.  Thank you for booking with HotelsByDay.

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