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Ce que disent nos clients

Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com

4.4/5
Parmi des milliers d'avis
Rufaro,  en utilisant Chambre de jour  @Miami International Airport Hotel 
January 2026
The check in Agent was not rude but not welcoming either. Seemed ambivalent about my arrival. I asked if I could extend my day use stay but before I could explain why I got a resounding NO. I must have had a surprised expression because then she elaborated after 6pm it’s only overnight stays allowed. The room was basic which is fine but it looks tired and in need of a refresh. The bathroom certainly needs a redo because the tub looks dirty while clean coz of age and the faucets are rusty. The carpet needs shampooing as walking shoes on my bare feet left the soles dirty. I’m not sure if there is in room dining at all…didn’t see any info in the room about it nor was it shared at check in. The one good thing about the hotel is its location inside the Airport and proximity to my airline’s check in desk. Physical location - Diamond stars. Service and comfort level of the room 2.5 - 3 stars.
Cliff,  en utilisant Chambre de jour  @Pullman Miami Airport 
December 2025

The hotel was shabby round the edges. Very tired room that had evidently had a splash of paint. Positioned right next to a number of (busy) conference rooms. There was an unsavoury odour and I was glad I wasn’t sleeping there. The pool was fine, BUT there were barely any loungers or seats. We eventually managed to grab a very dilapidated clam style lounger. It was a wreck but better than nothing. The pool was unheated and too cold to swim. It also needed a clean. WE DID manage to use their airport shuttle, and the driver was lovely. It was fine for a day stay BUT I would not sleep there. A lot of money for a few hours. Also, it was evident that people were storing luggage and then just hanging round the pool. If I were a different sort of person I could have done the same and not paid $160 for the privilege of dumping bags is a shoddy room.

Réponse de HotelsByDay January 3, 2026

Hi Cliff, 

We're sorry this didn't really live up to expectations. We appreciate you taking the time to share such detailed feedback. 

Room condition, pool setup, and on-site operations are all managed by our partnered hotel, but we'll make sure your comments are shared so they can review how this came across during your stay. We're glad the shuttle service at least worked well and that the driver made a positive impression. 

Thanks for booking through HotelsByDay. We'd be glad to help next time.

- Jenn 

Cathlyn,  en utilisant Chambre de jour  @Pullman Miami Airport 
December 2025

While the hotel itself was fine I was not pleased with the accessibility of the shuttle service to the airport. There was only one shuttle running on a busy travel day. This was my purpose of choosing this hotel due to close proximity to the airport & shuttle service. After waiting over 40 minutes I called a Lyft to get to the airport timely. This defeated one purpose of the use of the hotel. There were two other vans on site and one pulled up I thought to get another load of people. The driver stated there was another one coming and after waiting we needed to get to the airport. Very disappointed with this aspect of the service. I cannot say that I would be tempted to stay again due to this inconvenience. Had not planned to spend extra "surge" Lyft price to get to the airport.

Réponse de HotelsByDay December 30, 2025

Hi Cathlyn,

Sorry to hear this was frustrating. The hotel handles shuttle operations, and we’ll make sure this feedback is shared so they’re aware of how it impacted your plans that day.

We appreciate you taking the time to let us know and for booking through HotelsByDay.

- Jenn 

Paul,  en utilisant Chambre de jour  @Royal Sonesta San Juan 
December 2025

Acceptable as a day room but wouldn't wish to stay for a longer period. Overpriced for condition of hotel and no complimentary water left in the room ($8 if you used from mini bar). Check in took forever and seemed overly complicated. However, the room was clean and comfortable and I'd recommend for those looking for a day room with pool/beach access and don't mind paying over the odds

Réponse de HotelsByDay January 2, 2026

Hi Paul, 

Appreciate you sharing this. We're glad the room itself worked well for a short stay and that the location and access made it worthwhile for a day use. 

We'll make sure the notes about pricing, check-in, and in-room items are shared with the hotel so they can review how that came across. 

Thanks for taking the time to leave this feedback and for booking through HotelsByDay. 

- Jenn 

Dawn,  en utilisant Chambre de jour  @Hampton Inn Port Hope Cobourg 
December 2025

The room was nice but we did not like the barn doors from bathroom to closet. My friend got his toe cut on the door as I was coming out of the bathroom and he was getting his coat from the closet.

Réponse de HotelsByDay December 29, 2025

Hi Dawn, 

Sorry to hear about that. We'll make sure this feedback is shared with the hotel so they're aware. 

Appreciate you booking with HotelsByDay. Happy to help again anytime.

- Jenn 

 

Christina,  en utilisant Chambre de jour  @Crowne Plaza Aire MSP Airport - Mall Of America 
December 2025

I booked a room for the day to celebrate my mother's birthday. It's cold here in December and we thought the perfect way to warm up would be the hot tub and sauna. Plus this hotel has a game room we could use. The actual hotel room was fine. Just about every game in the game room had something missing or wrong with it. The hot tub was blocked off with a sign, out of order. The hotel front desk was less than helpful, we never even found the sauna, which was not near the pool or hot tub. Poor signage in the hotel. The parking ramp was under construction, instructing hotel guests use the top floor, which is uncovered and unplowed. I would not stay here again.

Réponse de HotelsByDay December 13, 2025

Hi Christina, 

I'm really sorry it didn't turn out the way you were hoping for your mom's birthday celebration. I understand how disappointing it must have been to arrive expecting certain amenities and find that those experiences didn't come together. 

Please know that amenities, signage, and parking conditions are managed by the hotel, but we'll be sure to pass this along so they're aware of how it impacted your stay. 

We appreciate you sharing your experience and for choosing HotelsByDay. 

- Jenn

Lynn,  en utilisant Chambre de jour  @Regency Miami Airport By Sonesta 
December 2025

Hotel clean. However, only one face cloth in bathroom & small amount of coffee and creamer, considering there were 2 guests. Also there were only 6 sunbeds around pool, which for the size of this hotel is far too few. Photos of hotel online show lots of sunbeds, when I asked where the sunbeds were, I was told they were broken and they hadn't got the budget to replace them! Disappointed.

Réponse de HotelsByDay December 18, 2025

Hi Lynn, 

Appreciate you sharing this experience, and for noting the cleanliness, the amenities, and the pool setup. 

Please know that on-site amenities and supplies are managed by the hotel, but we'll be sure to pass this feedback so they're aware of how it affected your stay. 

Thanks for booking through HotelsByDay. 

- Jenn

Marie,  en utilisant Chambre de jour  @Hilton Newark Airport 
December 2025

The hotel was very good but they charged me $164,47 instead of $114,47. I arrived at 10am and was gone by 3:30 pm.. unfortunately I was so tired that I didn’t pay attention at the moment.

Réponse de HotelsByDay December 18, 2025

Hi Marie, 

We're sorry to hear about the difference you noticed in the amount charged. Billing questions are important, and we'll make sure this is reviewed so we can better understand what happened. 

If you'd like direct assistance, our support team is available via WhatsApp, Messenger, or Instagram. We appreciate you taking the time to let us know and for booking through HotelsByDay. 

- Jenn

Mario,  en utilisant Chambre de jour  @Garner Hotel Liberty Lake - Spokane Valley 
December 2025

On October 16 I booked a reservation to recharge for a few hours at your new facility in liberty lake WA since it’s close to my office. Upon check in, I was greeted by a lovely lady. When I entered the assigned room it was not cleaned, ok I was issued a new room across the hall however the 2 TVs were not working due to some issues with the WiFi, so I couldn’t use them, came down to the lobby, again the front desk staff was very cooperative, she promised to send someone to reset the TVs, I thought I may use the pool in the meantime but it was not an option. I went back to my office and ended up not using the facilities. I understand being a new building there were some kinks to take care. Anyway I will attempt to book again in the near future hopefully everything is running up to par. Best regards

Réponse de HotelsByDay December 29, 2025

Hi Mario, 

Sorry to hear the stay didn't quite come together this time. We appreciate you calling out how helpful the desk team was, even though a few issues got in the way of using the space as planned. 

We'll make sure the hotel sees this feedback. 

Thanks for booking through HotelsByDay. Hope to help again soon.

- Jenn 

December 2025

We were out of Power 75% of the time we stayed in this room. Thing I liked about was they had airport shuttle.

Réponse de HotelsByDay December 29, 2025

Hi Arvind, 

Sorry to hear about the power issues during your stay. We'll make sure to share this feedback with the hotel, but we're glad that the shuttle was at least helpful. 

Appreciate you booking with HotelsByDay. Happy to help again anytime.

- Jenn 

Giavanna,  en utilisant Chambre de jour  @City Express by Marriott Aeropuerto Ciudad de México 
November 2025

We stayed there because of its proximity to the airport. Although the hotel is very basic, the rooms were clean, and I recommend it for the shuttle service; it's very convenient when your flight leaves early, so you don't miss it.

Réponse de HotelsByDay December 29, 2025

Hey Giavanna, 

We're glad it worked out well for an early flight and that the shuttle made things easier. We'll make sure to share this feedback so it can be helpful moving forward. 

Appreciate you booking with us! 

- Jenn

Paramesh,  en utilisant Chambre de jour  @Embassy Suites By Hilton Montreal Airport 
November 2025

I booked for a room with 2 Queen beds but when I reached hotel they only had a single queen bed. Although the room was great, I was expecting a 2 Queen bed room since we had 2 Adults + 1 child.

Réponse de HotelsByDay December 28, 2025

Hi Paramesh, 

Sorry about the mix-up with the room type. We know that matters, especially when traveling with a child. Please keep in mind that the hotel manages room assignments and availability, but we'll be sure to pass this along so they're aware. 

Appreciate you taking the time to leave this feedback and for booking through HotelsByDay. 

- Jenn 

 

Abdel,  en utilisant Chambre de jour  @Radisson Hotel Schaumburg 
November 2025

I was with my girlfriend and we only found one shower towel. Other than that, everything was good and clean.

Réponse de HotelsByDay December 25, 2025

Hi Abdel, 

Sorry to hear about that. We'll make sure you share this note with the hotel. 

Appreciate you flagging it. 

- Jenn 

Steven,  en utilisant Chambre de jour  @Wyndham DFW Airport 
November 2025

They charge for booking in early. Old facility but renovated. Decent hotel, hotel staff could have been nicer, there are better options for the price

Réponse de HotelsByDay December 25, 2025

Hi Steven, 

Sorry to hear this. Please keep in mind that the hotel manages early check-in policies and on-site service, but we'll make sure this feedback is shared so they're aware of your experience. 

Thanks for booking through HotelsByDay. We'd be glad to help next time.

- Jenn 

Christine,  en utilisant Chambre de jour  @H Hotel Los Angeles, Curio Collection By Hilton 
November 2025

Much more expensive than original quote.

Réponse de HotelsByDay January 2, 2026

Hey Christine, 

We're sorry to hear about the pricing concern. We understand how frustrating that can be. 

Pricing details may vary depending on the property's policies, taxes, or fees applied at check-in, but we'll make sure this feedback is shared for review. 

We appreciate you taking the time to flag this and for booking through HotelsByDay. 

- Jenn 

 

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