April 2026
One of the most essential parts of my stay was to be Taking a Shower. The water in that room's shower would not heat up at all. Cold cold shower- horrible upsetting disappointing yuck
April 2026
Room was not as pictured, just not as clean and nice. Pretty dingy. Hotel is under construction so no pool is available. Did not get to decide what kind of bed was given, used the room for a photoshoot with my daughter for mother's day.
April 2026
Shoshana was AMAZING!!!!! The male representative at the front desk was very good! The two women working at the front desk that day were rude and not friendly! We actually tried to get another day hotel because of the rudeness of the front desk
March 2026
It was Ok but there just one dedicated shuttle bus (I wish we knew we would a grabbed taxi). It was different frequent shared shuttle years ago. Not much flexibility to shift hours to exactly when we actually needed our layover. Pool area lacked umbrellas or shade combined with selfishness of guests who hogged all the shady spots with belongings at mid day for when they wanted to come back. It is not possible to contact many of these hotels anymore for specifics anymore. I'm glad I found the Hotels By Day - will use it again.
March 2026
The hotel was beautiful with wonderful amenities, however, we booked the hotel because we thought it had said check out was 5pm but when we got there the girl at the desk said it was 4 because the reservation stayed checkout was “before 5pm.” So she called her supervisor and said we could stay until 4:30 at the latest. That was fine. But we started getting multiple phone calls reminding us of the checkout time and making sure we knew to be out on time. We left the hotel and got to the airport and I had missed 2 calls from the hotel making sure we checked out along with an email stating we must check out by 4:30 and we must go down to the front desk to check out. I called immediately and they said no problem but it was pretty disruptive and annoying how often they were calling about checking out. Other than that the stay was great.
March 2026
Tenia muchas construction sobre nuetro nivel y gente q gritaba y el baño estaba lleno de oxido sobre el metal
March 2026
The hotel did not have our reservation so we had to wait about an hour to figure out rebooking. The room was dirty. The bed had an huge divot in the center. Our key cards stopped working a couple times. And there was no pool
March 2026
Good room and comfortable Very poor and weak shower Pool out of use and not informed in advance
No sun loungers at sister hotel next door
March 2026
AC not working. Otherwise everything else was good.
March 2026
After checking in, I was given my key. When I opened my room. Somebody was already there. I went to the lobby. got a 2nd key and the same thing happened. I made it the 3rd time.
March 2026
Room was comfortable and AC worked. TV signal was barely functioning and WiFi was very slow. It did the job for a long layover though. Location was bad with beggars and other types just outside the door. Would not come back to this location but would choose another one
March 2026
Wanted a day room due with pool facilities due to a late flight. Was informed that hotel pool was closed only after completing the booking. Was advised that sister hotel next door had a pool we could use. Complete lack of usable sun beds meant we couldn’t relax. The sunbeds that were there were broken and unsightly. Very disappointing!!
March 2026
The hotel was nice and they had a good pool area. Unfortunately there were no loungers around the pool which made sunbathing impossible. The few loungers that were there were broken, which made it look unsightly.
Réponse de HotelsByDay
March 11, 2026
hi Richard. Thank you for taking the time to review your day use stay. We are so sorry to read that the pool lounge chairs have ruined what would have been an otherwise perfect daycation! We have passed your message to the hotel with the intent that they take the matter seriously and make this easy fix in order to earn one extra star in reaching a satisfactory experience. Thank you again for booking with HotelsByDay.com
--- James @HBD
February 2026
Nicely refurbished hotel. Front desk clerk was not very friendly. BUT…..our big complaint is regarding the restaurant which according to your website, was supposed to be open, but was closed for lunch. Heard the guests complaining about it. Only option for lunch was the overpriced snack bar. We had a turkey club but it was dry because it came without condiments. We stayed here last month and we could order takeout from the restaurant but no sit down service. Fix the restaurant and we’ll be back.
Réponse de HotelsByDay
March 8, 2026
Hi Roger. Thank you for taking the time to review your stay. We regret to hear that a closed restaurant during your day use stay has ruined an otherwise perfectly set-up day stay. We hope for better luck next time and thank you so much for booking with HotelsByDay!
-- James @HBD
February 2026
The room looked nice but needed minor touchups. After exiting the room once, the keycard wouldn't open the room door again. The front desk issued me new keycards, and those did not work. After spending an hour going back and forth two more times, I had to be let in with a set of physical keys. At this point, I had very little time left in the room and had to scarf down my already cold food.
Réponse de HotelsByDay
March 8, 2026
hi Carlos. We're so sorry to read that the key card did not work multiple times! What a shame that this technicality ruined your day stay... We hope for better luck next time and thank you so much for taking the time to review your day use stay.
-- James @HBD
