Ce que disent nos clients

No connection at intercom, no slippers

My previous stay on April 15 in room 320 was very nice, that's why I booked again.

I didn't appreciate the old room by the laundry, water took forever to get hot, peeling paint, environment dirty before you enter. It wasn't considered a suite. Room 416 should not be reserved for anyone, if anything a break room for staff. I called the front desk and was told that was all they had. I was very unhappy 🙁 🙁

Hotel staff was 45 minutes late in getting us a room and then when we went down to get lunch, their restaurant was closed. Room was fine for a shower and nap, and location was good for a quick shuttle to the airport.

One of the most essential parts of my stay was to be Taking a Shower. The water in that room's shower would not heat up at all. Cold cold shower- horrible upsetting disappointing yuck

I have never experienced such a level of unprofessionalism and blatant disregard for a paying customer. I arrived for my scheduled check-in for a room I had already paid for in full, only to be met with hostilty and a flat-out refusal to let me check in. ​Not only was the staff incredibly rude and dismissive, but they also refused to provide a valid reason for denying me the room I booked. To make matters worse, they are now refusing to issue a refund. ​Let’s be clear: This hotel took my money, refused to provide the service I paid for, and is now effectively stealing that payment. ​Save yourself the headache and the money. Do not book here unless you enjoy being insulted and robbed. I will be disputing this charge with my bank and reporting this establishment to every travel authority possible.

Shoshana was AMAZING!!!!! The male representative at the front desk was very good! The two women working at the front desk that day were rude and not friendly! We actually tried to get another day hotel because of the rudeness of the front desk

It was Ok but there just one dedicated shuttle bus (I wish we knew we would a grabbed taxi). It was different frequent shared shuttle years ago. Not much flexibility to shift hours to exactly when we actually needed our layover. Pool area lacked umbrellas or shade combined with selfishness of guests who hogged all the shady spots with belongings at mid day for when they wanted to come back. It is not possible to contact many of these hotels anymore for specifics anymore. I'm glad I found the Hotels By Day - will use it again.

When I arrived they didn’t find my reservation and were going to charge me again, I had to wait for about 45 mins for them to find it and validate the payment I made more than one month ago. Hotel room was fine but internet connection was very unstable and stopped working so I had to use my phone hotspot. Menu for room service was not available and when I ask for it they never delivered

Good room and comfortable Very poor and weak shower Pool out of use and not informed in advance No sun loungers at sister hotel next door

AC not working. Otherwise everything else was good.

Our room was not ready when it was suppose to be (900- had til wait til 1000 and I had to go and check to see if the room was ready) One elevator seemed to work . Thankfully we were only on the 3rd floor and had to carry our luggage down to leave . The front desk seemed annoyed that I was there for a day room

Room was comfortable and AC worked. TV signal was barely functioning and WiFi was very slow. It did the job for a long layover though. Location was bad with beggars and other types just outside the door. Would not come back to this location but would choose another one