Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
Expérience mitigée J’ai choisi une chambre avec snack et boissons, deux simples bouteilles d’eau et un kit café je m’attendais à mieux Un check-in très long
Bonjour Theo. Desole' de lire que le check-in a ete' long et que la chambre etait peu equipe'. Nous passerons le message aux executifs de l'hotel et esperons qu'il y mettent les piles aux prochain client pour la journee. Merci quand meme pour avoir pris le temps de nous ecrire et de reserver avec HotelsByDay.
Prenez soins de vous.
-- James @HBD
They had no record of reservation and made me wait so long I walked out.
hi Seth. We are awefully sorry to hear of your issue at check-in. The executives of the property were pointly warned of your experience and we activated steps to eliminate future problems at check-in. Thank you for taking the time to review us.
When booked the room, my receipt was for $120.00. When I checked out, I found that my card had been charged over $170!!!! This is absolutely outrageous. If you were going to charge me $170, that’s what my receipt should have said!!! NEVER AGAIN!!!!
Hi Ivan. Thanks for your review. Please note that the extra $50 is the incidental deposit that gets automatically refunded in 3 business days. Thank you for booking with HotelsByDay.
Cozy, but they overcharged for no reason. Disappointed.
Hi JD. It isn't an overcharge. It's a temporary charge for possible incidentals, which gets refunded into your account within 3 biz. days. Thank you for booking with HotelsByDay.
