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We booked a day pass as we had an early evening flight after a cruise (Sunday). The Sonesta was a perfect home base for the day in FLL. We dropped luggage at 9AM. Walked to the nearby Hugh Taylor Birch State Park for a wonderful 2 mile hike, came back to the hotel to lounge by the pool for a few hours. Went back out for lunch and live music at the park, then used the restrooms to clean up and change for our 7PM flight. My only reason for not leaving 5 stars is the pool was pretty much over-run with kids in the AM and the pool restrooms in the gym could have been cleaner. We opted for the restrooms by the front desk which were larger and cleaner. No showers available. All-in-all, a great way to pass the day for $50 and we would highly recommend the Sonesta FLL.
We needed somewhere to go for 10hrs waiting for our late night flight. We purchased the Pool Pass, we were welcomed by lovely staff, they couldn't be more helpful. The Hotel is beautiful, the facilities we used were great, lovely pool area, hot tub, sauna, fresh towels and a nice shower to end our stay before getting our long haul flight. We also purchased a couple of last minute gifts at the Gift Shop, nice selection of souvenirs/gifts Thank you very much
Hi Debbie, thank you for sharing such a detailed review! We’re really glad to hear the Pool Pass worked well for your long wait before your flight and that the team made you feel so welcome. It sounds like you had a really full and relaxing experience using the pool, hot tub, sauna, and other facilities, and even managed to pick up a few gifts before heading off. Just a reminder that through our loyalty program, every booking earns coins that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope you had safe travels.
- Michaela @HBD
The pool wasn’t heated as mentioned, even the shower by the pool wasn’t cold. I did not enjoy, and left after 5 minutes.
Hi Alhan. So sorry to read you did not enjoy the Mississagua property! We have passed on your feedback to our partners right away and look forward to them improving the service immediately.
Thank you for taking the time to let us know and hope you'll give it another chance soon.
Be well Alhan.
-- James @HotelsByDay
Expérience mitigée J’ai choisi une chambre avec snack et boissons, deux simples bouteilles d’eau et un kit café je m’attendais à mieux Un check-in très long
Bonjour Theo. Desole' de lire que le check-in a ete' long et que la chambre etait peu equipe'. Nous passerons le message aux executifs de l'hotel et esperons qu'il y mettent les piles aux prochain client pour la journee. Merci quand meme pour avoir pris le temps de nous ecrire et de reserver avec HotelsByDay.
Prenez soins de vous.
-- James @HBD