Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
Hotel was Good Great Staff Area Quite Central Maybe some improvements to Spa ! Looking Quite Dated and Rusty in Areas. Jacuzzi was Out of Order.
My stay was great. The location was ideal for what I wanted to do on my staycation, close to the mall and restaurant. I did not use the indoor pool but it did look nice and clean. I also saw the outdoor pool from afar. My room was clean and updated. My only complaints are I didn’t get much rest due to the doors being so loud and slamming when they close. And the tv should be able to stream from your phone
Hi Shernice, we’re so happy to hear you had a great stay and that the location worked well for your staycation, with easy access to shopping and restaurants. It’s also great to know you found your room clean and updated. We are so sorry to hear your rest was affected by the noise from doors and that the TV setup didn’t meet your expectations, and we appreciate you sharing your feedback. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. We appreciate you choosing HotelsByDay.
- Michaela @HBD
Would use this again with a long layover. So much better than waiting at the airport. Bed was super comfortable , got some sleep. Shower was just what was needed. Shuttle to and from the airport work very well once I had found the number to dial
Hi Al, it’s great to hear your day stay made your long layover much more comfortable and that you were able to get some rest. We're also happy to hear the shuttle made getting to and from the airport easier as well. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for booking with HotelsByDay, and we hope you had smooth onward travels.
- Michaela @HBD
Overall, great service. Room was clean. Staff was friendly. I enjoy being able to walk in, put my things down, get comfy and turn on the tv. The room they assigned me, tv was not working. Wouldn’t turn on for anything. Otherwise, I was relaxed and refreshed.
Hi Krystal, we’re glad to hear you had a relaxing stay and that the service, clean room, and friendly staff all made a positive impression. We’re sorry the TV wasn’t working in your room, especially when you were looking to unwind, though we’re happy to hear it didn’t take away from your overall experience and that you were still able to feel relaxed and refreshed. Through our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for booking with HotelsByDay, we hope to have you back again soon for an even smoother experience.
- Michaela @HBD
The hotel and the location were perfect for a day relax and refresh before a late flight from Miami International Airport. The room was big and clean and just what we needed. The missing star is for the house-keeping staff who let the doors slam each time they entered and left the multiple rooms on the 5th floor. It was a long corridor but we heard each one. Great room though.
Hi Brian, we’re really glad to hear the hotel and location worked well for a relaxing break before your late flight, and that the room was spacious, clean, and just what you needed. We’re sorry to hear the noise from housekeeping was noticeable during your stay, and appreciate you bringing it to our attention. As part of our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for booking with HotelsByDay, and we hope you had a smooth journey onward.
- Michaela @HBD
the front desk showed initiative to allow us check in 1 hour before the agreed 9am slot. Room was clean and comfortable. location was also good.
Hello Mr Greene, we’re pleased to hear the front desk team took the initiative to accommodate you with an earlier check-in and that you found the room clean, comfortable, and well located. Our loyalty program rewards every booking with coins you can put toward free stays. Thank you for booking with HotelsByDay.
- Michaela @HBD
It was a pleasant stay
Hi Mohamed, we’re glad to hear you had a pleasant stay with us. A reminder that with our loyalty program, you collect coins on each booking that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
Loved the room—the whole place felt like a mini vacation for the day. The only downside was the staff on the 32nd floor. No one greeted us, and they didn’t seem very friendly. It felt like we were bothering them, which took away a bit from the overall experience.
Hi Martha, we’re really glad to hear you loved the room and that the hotel felt like a mini vacation for the day. We’re sorry to hear that the experience on the 32nd floor didn’t feel as welcoming as it should have, and we appreciate you flagging that. We truly appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD