Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
It was a pleasant stay
Hi Mohamed, we’re glad to hear you had a pleasant stay with us. A reminder that with our loyalty program, you collect coins on each booking that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
Loved the room—the whole place felt like a mini vacation for the day. The only downside was the staff on the 32nd floor. No one greeted us, and they didn’t seem very friendly. It felt like we were bothering them, which took away a bit from the overall experience.
Hi Martha, we’re really glad to hear you loved the room and that the hotel felt like a mini vacation for the day. We’re sorry to hear that the experience on the 32nd floor didn’t feel as welcoming as it should have, and we appreciate you flagging that. We truly appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
We booked a day pass as we had an early evening flight after a cruise (Sunday). The Sonesta was a perfect home base for the day in FLL. We dropped luggage at 9AM. Walked to the nearby Hugh Taylor Birch State Park for a wonderful 2 mile hike, came back to the hotel to lounge by the pool for a few hours. Went back out for lunch and live music at the park, then used the restrooms to clean up and change for our 7PM flight. My only reason for not leaving 5 stars is the pool was pretty much over-run with kids in the AM and the pool restrooms in the gym could have been cleaner. We opted for the restrooms by the front desk which were larger and cleaner. No showers available. All-in-all, a great way to pass the day for $50 and we would highly recommend the Sonesta FLL.
The hotel is under renovation. I was not affected by noise because I was on a higher floor and back room where nothing could be heard. I had a fully renovated room that was missing a desk chair, hangers and perhaps something else. I understood they are working hard to renovate the rooms and the only thing I needed was the hangers, which were promptly brought to me on request. The lady working the front desk was very nice and so was the gentleman who ran upstairs with the hangers. I have no complaints, I will return. My purpose was accomplished, to be rested for my late flight that night.
The staff was very pleasant. The room was a bit dated & had a weird cooking smell...it had a kitchen area...so someone had been cooking something. Other than that..it was a good stay.
Hello Arlene, thank you for sharing your experience. We’re glad to hear the staff were very pleasant and that you had a good overall stay. We’re sorry the room felt a bit dated and that there was an unwanted cooking smell in the kitchen area during your visit and we will make the hotel aware about the smell. A friendly reminder that with our loyalty program, you collect coins on each booking that can be redeemed for free stays. We really appreciate you choosing HotelsByDay and hope to welcome you back again soon.
- Michaela @HBD
Thwy were nice as usual but had issues checking in but they were helpful and got me in a room since shiwed paid but they couldnt get it to work in system. But they are nice and friendly and room was great
Hi Carrie, we’re so happy to hear the team was as friendly and helpful as always and that you were able to get settled into a great room in the end. We’re sorry there were some issues during check-in, but it’s good to know the staff worked to resolve it for you. As a friendly reminder, our loyalty program lets you earn coins with every booking to use toward free stays. We really appreciate you continuing to choose HotelsByDay and look forward to welcoming you back again soon.
- Michaela @HBD