May 2026
The room was ready at my desired check in time, it was clean and exactly what I needed. My only complaint is that the toilet ran the whole time and would not flush.
May 2026
Had me switch over to 3 different rooms. First room I had to call in 3 times for 1 hour someone to check on my room cause the air-conditioning is faulty. Switched me over to another room but minutes later I was advised that I shouldn't be in that room because it's for a highter paid amount, then switched me over to a room that I finally had my peace on. Overall terrible service for a first time customer.
May 2026
Great room, wonderful shower and an overall great experience!
May 2026
Had an amazing and smooth experience
May 2026
Clean and comfortable. Walking distance to restaurants! Very quiet and great hot water shower!
May 2026
We were very happy with the room and professional staff . the hotel is perfect for Layover
May 2026
The price was right for this hotel right near the Capitol in DC. I arrived very early and my main room at another hotel wasn't ready for 8 hours. I needed a clean room for a nap and shower. The staff was super professional and the room was clean and quiet. Would stay again. It's 10am-3pm at this location.
May 2026
Good servise specially at reception desk
May 2026
Love the temperature of the pool. It's perfect for swimming and reminds me of Caribbean waters. The jacuzzi is not too hot, which is always nice. Always plenty of towels. The staff at the front desk are always nice. We love walking a short black to the fish restaurant right off the Redondo Beach Pier. We go to the Sonesta fairly often because we live nearby. Great drinks from the restaurant across from the check-in desk. Perfect staycation.
May 2026
Convenience of location and amenities. Nice restaurant and close proximity to train station into city.
May 2026
Enjoyed the room nice and clean in NYC but check in process they had no record of reservations which then had to be entered manually which took a while. Hope you guys can have a better integration/communication with hotels in the future.
May 2026
Lovely hotel, short walk from the cruise terminal even with luggage. Easy check in, nice quiet room. Easy to get a taxi to the airport when we were ready.
Réponse de HotelsByDay
May 19, 2026
May 2026
Exhausted from an overnight flight. Room check in was good even if early. Bed was comfortable for a few hours rest and shower before another full day of travel. Worth it.
Réponse de HotelsByDay
May 19, 2026
May 2026
Smooth early morning checkin and great opportunity relax before late afternoon. Thank you for excellent hotel staff.
Réponse de HotelsByDay
May 19, 2026
May 2026
We found that the checkin process was seamless, the hotel staff excellent, the large room was very clean & well equipped for our day stay close to LAX. We make a special mention to the cafe staff inside the hotel as well for their outstanding service & the food was great. The free (driver tip only) shuttle service from the hotel to LAX was very good with the driver helping with our heavy bags on & off the bus, thank you. The one thing that I found a bit off putting was the ammenities charge that we had to pay, even though we didn't use the pool or gym during our stay, But overall we would highly recommend this hotel.
Réponse de HotelsByDay
May 18, 2026
Hi Phil, it’s wonderful to hear your stay near LAX was such a positive experience and that everything from the seamless check-in and clean, spacious room to the café service and airport shuttle stood out during your visit. We’re sorry the amenities charge took away from an otherwise positive stay, particularly as you didn’t use those facilities. We really appreciate the recommendation and are glad the overall experience still left such a positive impression. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for booking with HotelsByDay, and we hope you had safe travels.
- Michaela @HBD