Ce que disent nos clients
Voici un extrait des commentaires de nos clients à propos de
réservations sur HotelsByDay.com
Check in had no rooms available, asked us to wait , we did, check in time passed had to go up to desk to ask, they called and informed me it would be another 20mins, 20mins passed and I had again to go up to the desk and they called again and finally got me sorted, ended up in a room 45mins past the allowed check in time, we only needed the room until 11:00 so our use was severely curtailed
Hi Marc, we’re so sorry to hear about the delay you experienced at check-in. We can certainly appreciate how frustrating it must have been to repeatedly follow up on the status of your room, especially when you had only a limited amount of time to enjoy your stay. We understand how disappointing it must have been to lose a significant portion of your booked time as a result. Our customer service team has reached out regarding your experience, and we sincerely apologize for the frustration this caused.
– Michaela @HBD
Great spacious room,very comfortable,well sound proofed
Hi Lesya, it’s wonderful to hear you enjoyed your stay. We’re delighted that you found the room spacious, comfortable, and well soundproofed, helping to create a relaxing experience. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
there were little ants by the coffee maker. Room staff came in to clean it but there might have been underneath the furniture not coming from the coffee maker.
Hi Mabel, thank you for taking the time to share your feedback. We're sorry to hear you encountered ants in the room, but we're glad the hotel staff responded promptly and came to address the issue. We appreciate you bringing this to our attention. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
The room was clean and spacoius. Service desk was professional
Hi Paul, it’s wonderful to hear you enjoyed a clean and spacious room during your stay. We’re also delighted that the front desk team provided a professional experience. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
– Michaela @HBD
Lovely hotel, very kind and friendly staff. Perfect location, highly recommended.
Hi Peter, it’s wonderful to hear you enjoyed your stay at the hotel. We’re delighted that the friendly staff, great location, and overall experience made such a positive impression. It’s especially great to hear that you would recommend the hotel to others. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
- Michaela @HBD
The room was ready earlier than promised. It was clean and quiet. We really enjoyed the relaxing pool and places to eat were within a 20 min walk. Great way to spend the time between leaving our cruise ship and boarding our flight.
Hi Lea, it’s wonderful to hear the hotel helped make the time between your cruise and flight so enjoyable. We’re delighted that your room was ready early and that you found it clean, quiet, and comfortable. It’s also great to know you were able to relax by the pool and take advantage of nearby dining options before heading to the airport. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope you had safe travels.
- Michaela @HBD
I enjoyed this short time room with the amenities and the experience of being in my own quiet room, while at the same time, I could concentrate without disturbance on my task in this clean and friendly ambience. Can only recommend the use of such daytime hotel stays if you need to freshen up and get some stuff going. Thanks to HotelsbyDay for this great service from the start to the end.
Hi Alicia, it’s wonderful to hear that your day-use stay provided the quiet, comfortable space you needed to focus and recharge. We’re delighted that you enjoyed the amenities, the clean and welcoming environment, and the flexibility that a daytime hotel stay can offer. It’s especially rewarding to hear that we helped make the experience seamless from start to finish. Thanks for choosing HotelsByDay, and we look forward to welcoming you back again soon.
- Michaela @HBD
Exactly what I needed for the day at a hotel. The app was simple, clear, and concise, and I was able to book a room for a few hours in the day right at the airport in LAX. Also, I called to verify, and I had superb customer service. I will book again with Hotels By Day going forward!
Hi Mario, it’s wonderful to hear that HotelsByDay provided exactly what you needed. We’re delighted that you found the booking process simple and straightforward and that our customer service team was able to assist you when you called. It’s especially great to hear that the convenience of a day-use room near LAX made your travel day easier. We appreciate you choosing HotelsByDay.
- Michaela @HBD
Easy to book. Clean comfortable room with free hotel shuttle
Excellent customer service... One of the best and cleaniest hotels in NYC
I had a great and satisfying stay. Better than any lounge. Really enjoyed the quiet and clean room and some privacy.
Hi Jeff, it’s wonderful to hear you had such a great and satisfying stay. We’re delighted you enjoyed the quiet, clean room and the privacy it provided, especially as an alternative to spending time in an airport lounge. With our loyalty program, you earn coins on every booking that can be redeemed for free stays. Thanks for choosing HotelsByDay, and we hope to welcome you back again soon.
- Michaela @HBD