What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
August 2025
Great clean modern rooms
Great clean modern rooms. Friendly staff. Clean pool area. Despite asking several times from staff that the pool towels were completely out and never having them replenished i still think it was a great convenient experience. be sure to bring your hotel room towels if you come to this Hilton in Burbank Ca.
August 2025
Everything was a great experience!
June 2025
Absolutely amazing!! Clean & friendly! Will definitely be coming back for a longer stay!! Thank you all very much :)
June 2025
very good experience
April 2025
Unfortunately, my experience was extremely disappointing and fell far short of expectations.
Throughout my visit, I was repeatedly approached by staff—at least three times-questioning what I was doing there, despite having the correct neon yellow wristband. This made me feel unwelcome and uncomfortable.
Additionally, there were no accessible outlets to charge my phone. The few outlets that were available were placed in inconvenient areas, and access was later restricted due to an event. This added unnecessary stress to my visit. The beach chairs were also in poor condition and outdated, many of them torn and in need of replacement.
To top it off, I waited over two hours without any service from the beach bartender, which further contributed to a frustrating experience.
I hope they take this feedback seriously and work on improving the guest experience moving forward.
March 2025
Excellent process from the booking to confirmation. Superb value for money and good hotel facilities.
March 2025
We utilized a day pass with access to the pool and facilities. It was ideal for our gap between a cruise departure and an evening flight. Great value
December 2024
Excellent staff, wonderful food and expedient service.
July 2024
Great day at the pool and access to just the right amenities to make a great day trip!
April 2024
For those of you who were attracted by the cheap price(around $42), please be advised this is the price for the pool pass ONLY. It does NOT offer a room for you to stay in the daytime. As a traveler who is not quite familiar with Florida, it is easily to be confused. So if you are looking for a hotel to stay during your daytime while waiting for your cruise line or flight, PLEASE, PLEASE, PLEASE double check with front desk what you are booking for.
Response from HotelsByDay
April 12, 2024
hi JJ. that's quite a regretable review! all our pool passes are clearly listing the service being provided in the booking flow and in the confirmation service. Would you recommend we do something different in order to differentiate the services? Thank you JJ.
March 2024
I had no idea I could book a pool pass. Tried it and loved it! I had a great time.
March 2024
One thousand percent would recommend the day pass! The staff was welcoming and attentive and the property is beautiful and clean. The lack of actual changing rooms is my only complaint but wouldn’t take a star away as everything else was perfect. I had to change in the bathroom. Not possible to “freshen up” appropriately before my flight. Despite that, I would still go back over and over!
Ciro,
using Pool Pass
February 2024
Wow! Unexpectedly found a pool pass at my neighboring hotel and spent the day enjoying the pool and amenities while doing some light work. This was an awesome experience! Will do again.
James D.,
using Pool Pass
January 2024
loved the service. chilled all day by the pool. would do it again! :)
Rowena,
using Pool Pass
November 2023
Great app! Earned points and converted it into free stay!