What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay.com
Hotel facilities fantastic. Ray the GM is such a nice guy and cant do enough for the guest.would recomend this hotel to anyone.free airport and cruise terminal shuttles..
hi Stevie. Thank you so much for taking the time to leave this wonderful review of our partner hotel Best Western BWI airport in Baltimore. We trust you had a safe trip back home and wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay
Excellent spotless room. Staff helpful & friendly. Great bar meal. Exceeded expectations. Free airport shuttle was bonus. Highly recommend.
hi Grace. Thank you so much for taking the time to leave this wonderful review of our partner hotel Sonesta Regency in Miami. We wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay
Great service at front desk. Quiet room to sleep for the day
hi Ken. So happy to read that you had a great stay in one of our properties in Argentina! Buenos Aires is turning out to be a very hot and popular destination for our guests and we are so happy to serve you and all our Buenos Aires friends.
Be well
-- James @HotelsByDay
Told weather was bad tried to cancel could not lady at front desk just did not want to be bothered lost our money no refun
hi Stuart. Thank you for your message. On our end we see no cancelation request. Have you contacted our services to get a refund? As we're the agent, we would also be the ones working on your behalf with the hotel to plead your case and get a refund from them. I hope the rest of your trip went well. Thank you Stuart for letting us know.
This was my second time at the location because my first time was great, this time I was given room 214 and when I went it was occupied and went back to the counter, I was given room 314 and someone walked in on me and my partner.. No privacy someone can just walk in on you just because they be giving rooms that are being used.
hi Saul. As per our earlier conversations, we have passed on your message to the hotel executives. It is very regretful that their mix-up has ruined your day stay and we have communicated that ruined experience because of an incomplete staff training on their end. We trust the service will improve for all guests at this hotel in the future and we thank you very much for taking the time to let us know. We're on it.
Thank you Saul.
--- James @HBD
Person at front desk was rude. He stated since I made the reservation was made on this website he did not have to honor it. So I did not stay. I called Hilton and told them about this and another matter. I will never stay at this hotel.
hi William. Thank you for taking the time to give us your feedback. We have immediately reached out to the property and are waiting response. What happened to you sounds absolutely unnaceptable and we will get to the bottom of this. Thank you dearly for letting us know.
Be well.
-- James @HBD
The pool wasn’t heated as mentioned, even the shower by the pool wasn’t cold. I did not enjoy, and left after 5 minutes.
Hi Alhan. So sorry to read you did not enjoy the Mississagua property! We have passed on your feedback to our partners right away and look forward to them improving the service immediately.
Thank you for taking the time to let us know and hope you'll give it another chance soon.
Be well Alhan.
-- James @HotelsByDay
Service was solid, the rooms were clean and comfortable and the location was near several walkable restaurants - perfect for waiting for a late flight after a cruise.
hi Herman. Excellent feedback! Indeed, PRE and POST cruise dayroom refuge was one of the original reasons why we built HotelsByDay about 11 years ago now! (time flies).... We are so happy to read that you have used the dayroom service as it was meant to be and that you had a wonderful day stay at the Miami property! -- Thanks again for booking with HotelsByDay.
-- James @HBD
Rooms were beyond expectation Staff at front desk and restaurant were amazing and food was great Will definitely stay again
Hi Louise. We are delighted to hear that you had a wonderful daycation at the EB Hotel Miami and are looking forward to booking again! Just remember that booking as a loyalty guest grants you Coins towards free day stays! -- Thanks again for booking with HotelsByDay and wish you safe travels!
--- James @HBD
Great hotel and location, accommodated a new time slot as we were late to arrive. Excellent customer service at Hotel Lafayette.
hi Sanjay! We're so happy to read that you had a wonderful daycation at the Hotel lafayette! Thank you so much for booking with HotelsByDay and for taking the time to review your day stay. Remember that booking as a loyalty guest grants you coins towards free day stays.
Thanks again Sanjay.
-- James @HBD
Expérience mitigée J’ai choisi une chambre avec snack et boissons, deux simples bouteilles d’eau et un kit café je m’attendais à mieux Un check-in très long
Bonjour Theo. Desole' de lire que le check-in a ete' long et que la chambre etait peu equipe'. Nous passerons le message aux executifs de l'hotel et esperons qu'il y mettent les piles aux prochain client pour la journee. Merci quand meme pour avoir pris le temps de nous ecrire et de reserver avec HotelsByDay.
Prenez soins de vous.
-- James @HBD
Process was smooth and simple, room was available on arrival and hotel even able to accommodate an extra hour on check out time. Excellent room type provided and great for relaxing before late night flight.
hi Phillip. We are delighted to hear that you had a wonderful daycation at the EB Miami Airport and that you were granted the luxury of an extra early check-in! This is wonderful news! We wish you many more happy day stays in 2026 and beyond!
Thanks again for booking with HotelsByDay.
--- James @HBD.
Staff were friendly, had anything we required, rooms were very cleaned, we chose it due to a late flight and would definitely stay again.
-- James @HBD.
La ubicación del hotel es excelente y su calidad es muy buena.
Hola Patricia! Nos alegra mucho saber que disfrutaron de una estancia maravillosa. ¡Les deseamos muchos más estancias de día felices en 2026 y en los años venideros! Gracias por reservar con HotelsByDay.
--- James @HotelsByDay
It was difficult to control the water temperature in the shower in the room. It was either freezing or scorching hot.
hello Omri. Thank you for your review. We passed on the info to the hotel and hope that they correct it for future guests. Yet, personally speaking, I think I know what you're talking about: the shower system in France, with the little red button underneath the knob, is difficult to understand and has burned/froze me as well more than once! Here I was thinking I was the only one :)
Thanks again for your review Omri and hope for better luck next time!
-- James @HotelsByDay.com
