What our Guests Say

Daniel, using Day use room @Hilton Garden Inn IAH Houston

February 2026

The experience was flawless and met every expectation. We had 8 hours to kill post-cruise and spending it in the privacy of our own room, rather than in airport chairs, was an absolute luxury. But the cost, for this luxury was surprisingly affordable.

Anthony, using Day use room @The Westin Crystal City Reagan National Airport

February 2026

The hotel charged me for the room a second time, although I already paid through this site. I could not get them on the phone to discuss. The man at check in was not at the desk, seemed irritated that I called for him, and was rude when I asked if I could process my check-in 30 minutes early. I only want the paperwork complete so that I could leave for food and then go to my room when my check in time started. Also, the lobby was a nightmare due to renovations.

Michelle, using Day use room @Hampton Inn & Suites Houston-Bush Intercontinental Airport

February 2026

Easy to communicate with the hotel who picked us up at the hotel and checked us in with ease. Great room, use of gym and breakfast. Shuttle service doesn't start until 3pm so that might be a challenge for some folks. Recommend day use here.

Stevie, using Day use room @Best Western Plus BWI Airport Arundel Mills

February 2026

Hotel facilities fantastic. Ray the GM is such a nice guy and cant do enough for the guest.would recomend this hotel to anyone.free airport and cruise terminal shuttles..

Response from HotelsByDay February 16, 2026

hi Stevie. Thank you so much for taking the time to leave this wonderful review of our partner hotel Best Western BWI airport in Baltimore. We trust you had a safe trip back home and wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay

Grace Brailsford , using Day use room @Regency Miami Airport By Sonesta

February 2026

Excellent spotless room. Staff helpful & friendly. Great bar meal. Exceeded expectations. Free airport shuttle was bonus. Highly recommend.

Response from HotelsByDay February 16, 2026

hi Grace. Thank you so much for taking the time to leave this wonderful review of our partner hotel Sonesta Regency in Miami. We wish you many more happy day stays in 2026 and beyond!
Be well.
-- James @HotelsByDay

Ken, using Day use room @Howard Johnson Plaza Buenos Aires

February 2026

Great service at front desk. Quiet room to sleep for the day

Response from HotelsByDay February 16, 2026

hi Ken. So happy to read that you had a great stay in one of our properties in Argentina! Buenos Aires is turning out to be a very hot and popular destination for our guests and we are so happy to serve you and all our Buenos Aires friends.
Be well
-- James @HotelsByDay

Kendra, using Day use room @Pullman Miami Airport

February 2026

We needed somewhere to stay before a late flight out of Miami. The room was clean and the AC worked well. It was near a maintenance elevator, so it could be noisy at times. We had lunch from the bar menu, and Carlo (bartender/waiter) was so friendly and great. The food was good. I had called ahead to confirm our reservation and asked if the pool was heated, and was told yes. However, during our stay, the pool was ice cold. It was a bummer not being able to use it as expected. The front desk staff were very kind. We also used the airport shuttle, which had a lot of people on it, but they were able to accommodate everyone by using a second shuttle.

Response from HotelsByDay February 16, 2026

Hi Kendra. Thank you so much for taking time to review our day use services. The Pullman Miami is a very popular hotel amongst our guests and we are so happy to read that you had a good time at the hotel and made friends with the staff. We are sorry to read however that the pool was frozen, probably due to the unusually cold temperatures in Florida last week. We trust the rest of your trip went well and that you're home safe & sound. Thank you again for booking with us Kendra!
Be well.
-- James @HotelsByDay

STUART, using Beach Pass @Royal Sonesta San Juan

February 2026

Told weather was bad tried to cancel could not lady at front desk just did not want to be bothered lost our money no refun

Response from HotelsByDay February 16, 2026

hi Stuart. Thank you for your message. On our end we see no cancelation request. Have you contacted our services to get a refund? As we're the agent, we would also be the ones working on your behalf with the hotel to plead your case and get a refund from them. I hope the rest of your trip went well. Thank you Stuart for letting us know.

Saul, using Day use room @Sleep Inn Oakbrook Terrace

February 2026

This was my second time at the location because my first time was great, this time I was given room 214 and when I went it was occupied and went back to the counter, I was given room 314 and someone walked in on me and my partner.. No privacy someone can just walk in on you just because they be giving rooms that are being used.

Response from HotelsByDay February 4, 2026

hi Saul. As per our earlier conversations, we have passed on your message to the hotel executives. It is very regretful that their mix-up has ruined your day stay and we have communicated that ruined experience because of an incomplete staff training on their end. We trust the service will improve for all guests at this hotel in the future and we thank you very much for taking the time to let us know. We're on it.
Thank you Saul.
--- James @HBD

Willam G Brynda, using Day use room @Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

February 2026

Person at front desk was rude. He stated since I made the reservation was made on this website he did not have to honor it. So I did not stay. I called Hilton and told them about this and another matter. I will never stay at this hotel.