November 2025
Never got the room, the hotel had cancelled my booking
November 2025
I was with my girlfriend and we only found one shower towel. Other than that, everything was good and clean.
November 2025
They charge for booking in early. Old facility but renovated. Decent hotel, hotel staff could have been nicer, there are better options for the price
November 2025
Much more expensive than original quote.
November 2025
Because location is perfect close to the airport most of it you can check in anytime
November 2025
This is beautiful and comfort hotel with professional staff. I have used day stay vacation here many times BUT this time I was meet in the parking lot with confusing QR coded signs saying there is a charge for parking!!! It makes the hotel feel very unfriendly and saddens me they treat their customers this way. It takes 15 minutes out in the weather to enter all your information and pay the extra $25 stupid parking charge. It makes me so MAD it makes me question Hilton and why should I stay at their banded hotels any more. Such bad customer service!!!! ????????????
November 2025
Water in the bathroom was dirty
November 2025
The reservation was missing when we showed up. Took quite a while to get it sorted.
October 2025
Everything went very well on HotelsByDay side, but the actual hotel did not accommodate 1 of the 3 requests I made prior to booking. I know there's no perfection, but that request meant a lot for my business.
October 2025
We had to wait for the person to get to his office to check in, he was late. It turned out to be a cabana by the pool. A small room with a trundle bed, smelled like sour rags. But it was just fine for what we needed, we got off our ship at 8:30am and needed someplace to stay until we had to be at the airport at 2:30. Great access to the beach, really close, but the surf was to rough and windy so we came back and went to the pool. Really nice pool. We had breakfast in the main building and it was very nice, clean , good food. So all and all it worked out great for what we needed. Very reasonable price.
October 2025
Room was advertised as a day use stay that I booked as a place to sleep during a 13 hour layover. It was actually a short stay love hotel with room rates by the hour. The shower was dirty and the nozzle leaked profusely. The bed only came with a sheet and the window AC sounded like a jet engine. I had the room reserved for 6am to 4pm. Imagine trying to sleep and getting called at noon to find out if I was done with the room yet. Definitely don’t book this place if you are looking to get any rest.
Response from HotelsByDay
October 19, 2025
Thank you Mike for your note. We are sorry to hear that you had a poor experience at one of our properties. We passed on the message to the hotel executives and will make sure service improves for our day guests. Thank you again for letting us know.
October 2025
Service was efficient, shuttle was quick, room was clean, bed very comfortable, shower super high pressure. Really hit the spot for an 8 hour layover during an intercontinental trip. Only two tiny niggles: could not close the dark curtains all the way so some daylight leaked in; room shows its age.
Overall well worth the price. Will do this again.
October 2025
Clean room with a very good bed. Staff was efficient and very helpful.
October 2025
THE PICTURE OF THE ROOM AS I BOOKED IT, HAD A JETTED TUB. OUR ROOM DID NOT
Response from HotelsByDay
October 17, 2025
Hi John. Thank you for your note. We are so sorry to read of this let-down. We have immediately taken the picture out of the caroussel as indeed, as per our website notifications: "Precise room assignment at Check-in. Ask Front-Desk for best available"
Sorry again for the confusion. This will not happen again.
October 2025
I waited a short while in reception while reception found the booking however the amazing reception staff very kindly invited me to help myself to breakfast. I was allocated a nice room in a quiet area as requested and thoroughly enjoyed my stay.
